Job Description

Billing/Collections Specialist

Join our dynamic team and play a critical role in maintaining financial stability and fostering client relationships!

Billing/Collections Specialist (Remote - Full Time)

Position Overview

We're looking for an experienced

Billing/Collections Specialist

to handle invoicing, collections, and account reconciliation while ensuring exceptional client interactions. This role plays a key part in managing financial transactions, resolving billing issues, and maintaining a healthy cash flow to support the company's financial stability.

Key Responsibilities

Prepare and send accurate invoices for services or products. Monitor accounts receivable and follow up on overdue balances through calls, emails, and written communication. Address client inquiries and resolve billing discrepancies promptly and professionally. Maintain accurate billing records, payment histories, and account statuses using financial software. Generate aging reports and prioritize follow-ups to ensure timely collections. Negotiate payment plans in accordance with company policies. Collaborate with internal teams to resolve disputes related to billing or contracts. Process payments, refunds, and adjustments while keeping precise records. Ensure all billing and collections activities comply with financial, legal, and company standards. Provide regular updates and reports to management on outstanding accounts and billing issues. Recommend process improvements to increase efficiency and accuracy.

Qualifications

Proven extensive experience in billing, collections, bookkeeping, or accounts receivable. Experience working in a law firm is a plus. Proficient with financial software, Google Suite, and Excel. Strong communication, negotiation, and organizational skills. High attention to detail and the ability to handle confidential financial data responsibly. Familiarity with relevant industry regulations and compliance standards. Must have a laptop, reliable internet connection, and headset. Ability to work in a quiet environment conducive to focused work.

Schedule

Full-time, Monday to Friday. Work hours aligned with Eastern Standard Time (EST) or flexible asynchronous schedule -- open to discussion.

Benefits

Competitive salary: $1,100/$1,200 USD monthly, based on experience. 100% remote work environment. Flexible work schedule. Paid time off: vacation, sick days, Summer Fridays, and U.S. federal holidays. Positive, collaborative, and supportive team culture.

Why Join Us?

At our firm, your work directly supports our mission and contributes to our financial success. If you're detail-oriented, proactive, and enjoy working with numbers and people, we'd love to meet you!

Job Type: Full-time

Application Question(s):

How would you describe your proficiency in English, both spoken and written?
Experience:

Bookkeeper: 1 year (Preferred)
Work Location: Remote