Job Description

The role of a Benefits Administrator is to provide support to the Benefits team by completing accurate and timeous administrative inputs, checks and document management / filing services to ensure that all People activities are recorded and traceable. The role also renders additional ad hoc support services as required within the function.Job Advert Details
Job Category Human Resources
Job Objectives

• Providing administrator supports with employee benefit enrolments, changes, and terminations in compliance with legislation and company regulations.
• Maintaining accurate employee records and updating benefits information in HR systems or databases.
• Providing information and empowering the Service Desk with relevant first line inputs to build the capacity within the Service Desk.
• Assisting in the coordination of open enrolment processes, including communication and education to employees.
• Working with various stakeholders, such as insurance providers and retirement plan administrators, to resolve benefit-related issues.
• Maintaining confidentiality and security of employee information in compliance with relevant privacy regulations.
• Creating and distributing benefit-related communications to employees, including brochures, handouts, and online resources.
• Participating in benefits team meetings and contributing to process improvement initiatives.
• Staying updated on changing regulations and best practices in employee benefits administration

• Grade 12, National Senior Certificate - (essential).
• Diploma in Administration or equivalent - (beneficial).

• +1-year in an HR administrator or equivalent role - (essential).
• You will need experience in a fast-paced administration role and great customer service skills. You will need to have the ability to prioritise tasks and complete work to deadlines.
• Experience within the FMCG, retail sector or similar - (preferred).

• You will need to be able to learn new skills efficiently and always ensure accuracy.

Shoprite Holdings