Job Description

We are looking for a sharp, well-presented, and professional salon Manager to join our team branch located in Pretoria. The ideal candidate should have experience in the beauty industry

Beauty Salon Manager - Duties and Responsibilities

1. Operations Management

Oversee daily salon operations to ensure smooth and efficient service delivery. Manage appointment scheduling, client flow, and staff rosters. Maintain cleanliness, hygiene, and compliance with health and safety standards. Ensure all salon equipment and products are well-maintained and stocked.

2. Staff Supervision

Recruit, train, and supervise beauty therapists, stylists, and support staff. Conduct regular performance evaluations and staff meetings. Motivate the team to achieve sales and customer service targets. Handle staff attendance, leave, and disciplinary issues in line with company policy.

3. Customer Service

Ensure exceptional customer experiences through professional service standards. Handle client feedback, queries, and complaints promptly and effectively. Build and maintain strong relationships with loyal and new clients.

4. Financial and Administrative Management

Manage salon budgets, expenses, and financial records. Oversee daily cash-ups, stock control, and supplier payments. Monitor sales performance and implement strategies to increase profitability.

5. Marketing and Promotion

Develop and implement marketing plans to promote salon services and products. Coordinate social media updates, seasonal specials, and loyalty programs. Build partnerships with local businesses and influencers to attract new clients.

6. Product and Inventory Management

Order, receive, and manage salon inventory and retail products. Track product usage and minimize wastage. Ensure staff are knowledgeable about product lines and upselling techniques.

7. Compliance and Professional Standards

Ensure all staff adhere to professional codes of conduct and hygiene standards. Maintain compliance with labour laws, safety regulations, and salon licensing. Keep up to date with industry trends, products, and customer preferences.
Should you have experience in the above field you may submit your CV via indeed.

Job Type: Full-time

Pay: R10000,00 - R15000,00 per month

Work Location: In person