Job Description

Job Summary Duties:
Manage staff and the Bar on a day-to-day basis ensuring that guest service is in accordance with hotel standards
Ensure that all mise en place requirements are completed
Ensuring that equipment is correctly managed
Ensure sufficient stock and minimal breakages
Ensure that whenever necessary corrective action is taken when staff do not meet the set standards
Ensure that beverage stock movement is correctly and accurately tracked
Ensure end of service cash-ups and float management are completed
Coordinating special requests and extraordinary tasks
Ensure a guest satisfaction
Ensure that monthly staff appraisals are completed
Ensure the rostering of staff to meet the operational needs
Monitoring and reporting cover counts, and average spend trends
Actively proposing promotional ideas
Personally, driving all on-the-job training within the department
Requirements:
Diploma in Hotel or Food & Beverage Management
At least 3 years F&B Service experience in a 4 / 5* Hotel Bar or Upmarket Cocktail Bar
At 2 years' experience in a supervisory or management role.
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
Experience at operator level of a Point of Sales Systems
Experience at operator level of a Stock Management System
Highly presentable
Solid English verbal and written communication skills
Fluent with hospitality language and terminology, particularly food and beverage vocabulary
Exposure and understanding of restaurant financials
Able to work flexible hours, weekends and holidays
Craven Cottage CC
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