Job Description

Job Summary Location: Western Cape (Cape Town Based) Salary: Market Related | Highly Negotiable Travel: Frequent customer site visits Are you a passionate baker with a knack for troubleshooting and training? Join a dynamic team as a Bakery Technical Support Specialist, where your hands-on expertise will help milling customers achieve consistent, high-quality results with our flours and mixes. You'll be the go-to baking expert-on-site, in the field, and at the heart of customer satisfaction. What You'll Do: o Visit bakeries to provide technical support, training & product optimization o Conduct trials, scale formulas & resolve product issues (volume, crumb, crust, shelf life) o Partner with Sales, QA & R&D to improve product performance & customer retention o Deliver training, SOPs & quick-reference guides to uplift bakery teams o Gather feedback for continuous improvement & innovation What You Bring: 3-5+ years bakery experience (commercial, industrial, or artisan) Strong baking science knowledge (fermentation, hydration, mixing, baking curves) Recipe/process standardization across diverse equipment Customer-facing experience (demos, training, technical support) Diagnostic skills to troubleshoot flour variability, yeast activity, dough temp & more Valid driver's license & willingness to travel Qualifications: o Formal baking certification or diploma in Baking Technology, Food Science, etc. o HACCP/GMP awareness & hygiene training o Bonus: SAAFOST/SA Chamber of Baking membership; sensory evaluation training Tech Skills: o MS Excel (trial logs, KPIs) o MS Word/PowerPoint (reports, training decks) Key Performance Indicators: o Customer satisfaction & training impact o Product consistency & complaint reduction o First-time-fix rate & root cause resolution o Recipe/process optimization with measurable gains o Hygiene & safety compliance o Visit coverage, responsiveness & cost efficiency o Relationship health & upsell lead generation Ready to apply? Send your CV to: #AKERY#TECHNICAL#SUPPORT#SPECIALIST#(FIELD BAKER) #
Scholtz Partners International (Pty) Ltd
Pretoria
Professions
Recruiter
About
About us Scholtz Partners International (Pty) Ltd is a Recruitment Agency that bases our values on Trust, Honesty, and Respect. With over 20 years of experience, we offer individuals and businesses an opportunity to successfully integrate specialized talent into any workplace. Scholtz Partners International (Pty) Ltd is a true pioneer in Recruitment within South Africa and Internationally! A word from our CEO I would firstly like to take this opportunity to welcome both our clients and candidates to our business, Scholtz Partners International. As a Generalist Recruitment Agency that has been around since 2016 it has been a rewarding and unbelievable journey to get where we are now. It has been an honor and a privilege to be a part of a company that is run with the values of Trust, Honesty, and Respect and it is my goal to ensure this continues to be the foundation that this business is built and run on. We are very thankful and grateful to our existing clients for the opportunity you have given us to work with you and assist you in your recruitment services. We have learned so much from all of you and hope to continue growing and learning in the process of finding you the future super stars that will take your business to the next level. We are in your corner doing everything in our power to make sure you are as successful as possible as we understand that your success is our success. Thank you for your continued trust in us and it is my hope that we will walk a long road together. The Scholtz Partners International staff will know this saying as I say it almost too often, "Our candidates today can become our clients tomorrow". This is so true and with that being said it is important for our candidates who are seeking employment to know that you are so valued by us and we are and will do everything in our power to assist you should we have an open position that meets your experience. In my time in Recruitment, I have met so many amazing candidates, you are a massive part of our success, and thank you for your continued support. Please keep applying, don't give up and we hope you will know in your heart that Scholtz Partners International is doing its best to assist you in finding that dream job. Whether you are an existing client, a future client, or a candidate seeking employment we at Scholtz Partners International aim to provide you with a quality service and look forward to working with you.