Job Description

To ensure continuity, growth and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, take calculated risks; and generate innovative and creative ideas for implementing new business opportunities and maximising sales

Ensuring that stock is managed in accordance with established company policies & procedures

Maintaining a clean, tidy and well merchandised retail area

Maintaining all pricing on product, shelf and bulk displays in accordance with company policies and procedures

Assists with calculating and saving the expected contents of the till and resetting it ready for the next day of operation

Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store's objectives. Apply all company policies and procedures and best practice principles in order to maintain a harmonious labour environment.

Monitoring and Enhance performance of sales staff

Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures

Assist the Store Manager with analyses of operational information leading to the diagnosis of problems and/or success areas in the business. Assist with the enhancing of all successes and raising and resolving all problem areas with the Operations Management Support Team.

Living and promoting the Company values by always performing duties with:

Honesty

Respect

Accountability

Resourcefulness

Energy

Living and displaying the company culture through behaviours such as:

customer centricity

effective self-management and teamwork

Grade 12

Higher Certificate / Diploma

4 years relevant experience in a retail environment, 2 of which must have been in a supervisory/management position

Intermediate computer skills

The Building Company