Job Description

• To ensure continuity, growth and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, take calculated risks; and generate innovative and creative ideas for implementing new business opportunities and maximising sales

• Ensuring that stock is managed in accordance with established company policies & procedures

• Maintaining a clean, tidy and well merchandised retail area

• Maintaining all pricing on product, shelf and bulk displays in accordance with company policies and procedures

• Assists with calculating and saving the expected contents of the till and resetting it ready for the next day of operation

• Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store's objectives. Apply all company policies and procedures and best practice principles in order to maintain a harmonious labour environment.

• Monitoring and Enhance performance of sales staff

• Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures

• Assist the Store Manager with analyses of operational information leading to the diagnosis of problems and/or success areas in the business. Assist with the enhancing of all successes and raising and resolving all problem areas with the Operations Management Support Team.

• Living and promoting the Company values by always performing duties with:

• Honesty

• Respect

• Accountability

• Resourcefulness

• Energy

• Living and displaying the company culture through behaviours such as:

• customer centricity

• effective self-management and teamwork

Grade 12 Higher Certificate / Diploma 4 years relevant experience in a retail environment, 2 of which must have been in a supervisory/management position Intermediate computer skills