Job Description

KEY PERFORMANCE AREAS



1. Provide Support to Stakeholders

1.1. Ensure visitors are welcomed and assisted;

1.2. Provide required information to walk in clients;

1.3. Direct walk-in clients to relevant departments.



2. Operating the Switchboard

2.1. Answer incoming calls;

2.2. Transfer calls to relevant departments;

2.3. Take massages and forward to relevant personnel.



3. Manage Reception Area

3.1. Accept documents on behalf of the Chamber/ Units;

3.2. Send communication to the Chamber/ Units to collect documents;

3.3. Ensure that there is a person at the reception at all times;

3.4. Administer meetings as scheduled.




MINIMUM REQUIREMENTS



2.1. Experience and Qualification

Matric qualification. A secretariat/ administration qualification will be an added advantage; Minimum of 1 years of experience working as switchboard operator/ receptionist.


2.2. Knowledge and skills

2.2.1. Knowledge and understanding of:

Customer service; Knowledge of operating the switch board; Paying attention to detail; Working independently and in a team.


2.2.2. Skills

Telephone etiquette skills; Good interpersonal skills (both written and verbal); Time management skill; Computer skills including MS Word, MS Excel, MS Outlook, MS Power Point.


Only applicants who meet the minimum requirements should apply by forwarding their de-tailed CV and cover letter on www.teta.org.za . This position is designated for Employment Equity candidate and its current EE targets is to appoint a candidate from the population group that is Coloured Female, preference to Persons Living with Disability. It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). The closing date for applications is Monday, 29 September 2025.