Job Description

:We are seeking a highly skilled and experienced Senior Manager for the Business Support / MIS role. This pivotal position is responsible for overseeing the financial management process, managing client invoicing, ensuring compliance, and driving process improvements, with a strong focus on Management Information Systems (MIS).Responsibilities:Key Responsibilities:

• MIS & Financial Management: Oversee the revenue recognition process, budgeting, forecasting, and profit & loss management. Ensure smooth and accurate client invoicing while maintaining efficient MIS operations.

• Process Improvement Initiatives: Conduct variance analysis, evaluate financial performance, and compare actual results to budgets/forecasts to drive efficiency and cost savings.

• Client Invoicing: Ensure timely and accurate processing of customer invoices, ensuring adherence to contractual timelines and compliance with agreed-upon terms.

• Contract Compliance: Analyze and interpret contract clauses related to financial deliverables and invoicing timelines to ensure that all financial obligations are met.

• Process Automation & MIS Development: Lead the development and maintenance of MIS processes to optimize reporting automation, improving accuracy, and efficiency in financial reporting.

• Timely & Efficient Reporting: Prepare and generate weekly, monthly, and quarterly MIS and financial reports, providing critical insights to support key business decisions.

• MIS Maintenance: Regularly update and maintain the Management Information System to support performance tracking, analysis, and financial decision-making.

• Cross-Functional Collaboration: Work closely with internal departments (Operations, Finance, etc.) to ensure alignment on financial reporting, invoice accuracy, and forecasting alignment.

• Regulatory & Compliance Adherence: Ensure that all financial reporting, MIS, and invoicing processes comply with organizational policies and external regulations.

Required Skills & Experience:

• Proven expertise in MIS operations, financial reporting, budgeting, forecasting, and variance analysis.

• Strong experience in managing end-to-end knowledge transfer on reporting mechanisms, and supporting service delivery.

• Proficiency in tools such as Excel, Advanced Excel, and MIS software (e.g., dashboard creation, financial analysis).

• Strong business analytical skills with the ability to lead and implement process improvement initiatives.

• Deep knowledge of financial regulations, compliance standards, MIS development, and client contractual obligations.

• Experience in handling client invoicing and understanding of contract compliance.

• Strong ability to work independently while managing multiple financial and MIS processes to meet deadlines.

• Excellent stakeholder management skills, with the ability to collaborate with both internal teams and external clients.

Qualifications:

• Bachelor's degree in Commerce (Accounting & Finance), Information Systems, or a related field.
• Experience in financial reporting, MIS, and business support in a global or multinational organization.
• Strong understanding of process automation, financial regulations, and contractual compliance.
• 2-4 years of experience in MIS or related roles.
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Willingness to work in a 24 x 7 environment

About Us:EXL (Nasdaq: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit www.exlservice.com.EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit .EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.

EXL Service