Job Description

Kendrick Recruitment is seeking an experienced Assistant Lodge Manager to oversee the daily operations and guest services at a prestigious Luxury Safari Lodge in the Sabi Sands Reserve.
Responsibilities:

• Manage all aspects of the lodge's operations, including guest services, housekeeping, food and beverage, maintenance, and administration.
• Ensure exceptional guest experiences by addressing their needs and resolving any issues or concerns.
• Supervise and train staff members to deliver high-quality service and professionalism.
• Coordinate staff schedules and duties for optimal coverage.
• Maintain inventory levels of supplies, equipment, and amenities.
• Collaborate with the kitchen team to provide outstanding dining experiences.
• Monitor lodge maintenance and ensure compliance with safety regulations.
• Foster a positive work environment and promote staff development.
• Develop relationships with suppliers, local communities, and stakeholders.
• Uphold company policies, procedures, and health and safety standards.
• Manage budgets, expenses, and revenue opportunities while maintaining cost control.
• Stay updated on industry trends and identify opportunities for improvement.

Qualifications & Experience:

• Previous experience in a similar role within the hospitality industry, preferably in a safari lodge or remote location.
• Proven track record of managing teams and delivering exceptional guest experiences.
• Strong leadership, organizational, and multitasking skills.
• Excellent interpersonal and communication skills.
• Knowledge of lodge operations and sustainable tourism practices.
• Proficiency in relevant computer systems and software.
• First Aid and CPR certification preferred.
• Flexibility to work irregular hours, including evenings, weekends, and holidays.
• Passion for nature, wildlife, and guest service.

To apply for the position of Assistant Lodge Manager, please submit your resume and a cover letter highlighting your experience and qualifications to apply below... Good Luck!