Job Description

Duties:
Contribute to producing and driving an annual business plan for the F&B department incorporating a yearly marketing plan and an associated budget.
Assists to compiling an annual financial budget for the F&B department with the input of the General Manager.
Assists to creating loyalty, trust and respect amongst the entire F&B team by transparent, consistent, inspirational and motivational management style.
Fully familiarised with all hotel and company policies, as well as hotel programmes offered such as Loyalty programmes, audit and service measurement programmes and merit awards. Participate in company and hotel induction-and refresher programmes.
Demonstrate exceptional level of professionalism, maturity and emotional intelligence at all times
Assists to creating a departmental working environment focused on staff development and job fulfilment to achieve employee loyalty.
Participate in company and hotel induction-and refresher programmes
Contributes to ensuring the YTD departmental profit per the budget is achieved.
Partakes in all resource generating opportunities.
Contributes to Revenue Control and share responsibility for the F&B departments financial performance and long-term sustainability.
Share accountability for Food and Beverage control and the related results.
Ensures that all laws, regulations, licenses and policies pertaining to the operation of the F&B function are adhered to.
Ensures that standards are maintained in F&B outlets at all times in relation to service delivery and hygiene requirements.
Assists with producing reports on the aspects of the F&B Department
Shares responsibility for the controlling of food, beverage and labour costs within set norms within the department.
Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage Department.
Contributes to maintaining appropriate staffing levels across the entire F&B department.
Contributes to sourcing and contacting potential and existing clients and develops and maintains their relationship with the Hotel.
Contributes to developing menus and menu prices, beverage lists and beverage prices with the aim of achieving maximum sales and meet or exceed budgeted profit percentages.
Completes specified employee appraisals at regular intervals.
Share responsibility for performance management of departmental staff.
Contributes to ensuring that all reports associated with the department are produced on time and are accurate.
Contributes to ensuring that regular stock takes are scheduled including consumables and operating equipment as well as maintaining hotel equipment and fixed assets throughout all F&B outlets
Requirements:
Grade 12
Tertiary Qualification in F&B Management
At least 5+ years experience in a Senior F&B position within the hotel industry
Other broad-based hospitality experience
Computer literate including Micros / Opera
Interpersonal skills
Communication (written and verbal)
Analytical thinking
Time management
Problem solving
Decision-making
Innovative
Team work
Attention to detail