Job Description

Minimum requirements for the role:

• Clinical Medical Technologist with a speciality in POC, haematology, coagulation, histology and chemistry.
• Experience having worked as an Applications Specialist (or trainer in the laboratory).
• Must have hands-on experience using a variety of clinical pathology, histology, POC laboratory equipment and optimization of systems.
• Must have extensive experience in training internal and external customers.
• Proficiency in Microsoft Office (Excel, Word and PowerPoint).
• Must have good oral and written communication skills including making impactful presentations and business proposals.
• Strong background in clinical diagnostics and healthcare with good exposure to laboratories.
• In-depth knowledge of in-vitro diagnostics, lateral flow technology, chemistry, haematology, flow cytometry and PCR testing.
• Existing relationships with key opinion leaders in the healthcare field preferred.

The successful candidate will be responsible for:

• Delivering application training and support to diagnostic customers based in South Africa, in line with the organizations vision and stakeholder objectives.
• Setting, implementing, and managing strategies that meet both internal and external customer demands.
• Performing routine training and troubleshooting with customers on contract as well as per customer PO.
• Identifying new business opportunities and working with the senior management team to implement and execute.
• Managing new projects through close collaboration with management teams.
• Providing application support and training both internally and externally for all related products.
• Accompanying sales representatives on customer calls to provide technical and application support as requested.
• Attending conferences where demo equipment is required to provide technical and application support.
• Performing functional analysis of all applications systems within the customers requirements.
• Providing training and support to all users, assisting departments in capital equipment planning, assisting in identifying and recommending replacement of equipment that is obsolete, has extensive repair history, or has identified safety issues.

Salary package, including benefits, is highly negotiable depending on experience gained.

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