Job Description

Commercientxe2x80x99s Mission is to help growing companies run their Sales, Marketing, and Customer service, more efficiently by seamlessly connecting their ERP and CRM systems with an AI-driven platform. xe2x80x9cWe are the leading ERP integration platform for CRM deploymentsxe2x80x9d. Every day 50,000 + users log on to CRM and automate their ERP, sales, customer service, billing, invoices, and payments with Commercient SYNC. Thousands of our customers around the globe automate and process their mission-critical business transactions 365 days a year, 24/7 with Commercient SYNC. We have the leading CRM APP in the fastest growing CRM software market segments, namely Salesforce CRM, HubSpot CRM and Microsoft CRM. Commercient builds intelligent AI-driven APPS with an xe2x80x9cout of the boxxe2x80x9d integration experience. Commercient has 20 + years of integration and services experience, and services over 1000 + organizations worldwide. Why work with Commercient? We strive to make our environment a place where all people are respected and valued. We believe that by building a company of diverse people, we also build diversity of thought and richness of experience. We are stronger and better for it.

• We are early adopters of innovation, a strategy that has served us well. We put new technology to work and we develop big, new ideas.
• We provide learning and development budgets to help you grow and bond with your team.
• Company culture! Come work with some of the best people you'll ever meet! We have a fun, dynamic team!
• We always support a work life balance because hey, we are all human!

If you are passionate, confident with technology, and looking for the opportunity to jump start a fantastic technology career with a professional software technology organization and you are prepared to work hard, Commercient is the right place for you. Your Role and Responsibilities

• Main customer-facing implementation contact for projects
• Understand business use cases and requirements and translate them into technical requirements and design decisions
• Provide prompt support to customers and team members

Requirements Technology:

• Solid foundations in SQL concepts and language
• Strong relational databases knowledge and experience with RDBMS (Preferred: MS SQL Server, MySQL and Oracle are a plus)
• Experience consuming and troubleshooting REST/SOAP APIs
• Comfortable working with XML and JSON documents for data presentation

Soft Skills

• Consistently demonstrates clear and concise written and verbal communication
• Excellent problem-solving, decision-making, analytical, and technical troubleshooting skills.
• Ability to learn new skills quickly as needed.

Nice to Have Technology

• ETL process knowledge
• SQL query optimization knowledge
• Experience with Salesforce or other CRM systems (Hubspot, Zoho CRM)
• Experience with SYSPRO or other ERP systems (SAGE, SAP, EPICOR)
• Experience with Helpdesk ticketing systems
• Agile methodology

Soft Skills

• Organized and able to work in an objective-oriented environment

Job Type: Full-time Pay: R55,000.00 - R60,000.00 per month Application Question(s):

• Do you have experience in a previous customer-facing role? Are you comfortable interfacing with customers?

Experience:

• Solid foundations in the SQL language and concepts: 1 year (Preferred)
• Data integration & ETL projects using relational DBMS: 1 year (Preferred)
• consuming and troubleshooting REST or SOAP APIs: 1 year (Preferred)

Language:

• English (Required)