Job Description

Purpose of the Job:

The department is accountable for supervising the business conduct of micro and access product institutions including micro insurers, friendly societies, co-operative banks and co-operative financial institutions . The person appointed in the role will be expected to assist the department to monitor compliance with the provisions of the Financial Sector Regulation Act, 9 of 2017 (FSR Act), and other relevant financial sector laws to ensure a sound and efficient micro institutions industry. The person appointed to this position will report to the Manager: Micro and Access Product Institutions.

Key Performance Areas:

Assist the Manager and Head of department in the development and implementation of an effective and efficient conduct of business supervisory framework for micro institutions, based on the Treating Customers Fairly (TCF) approach; Assist the Manager and Head of department by recommending and implementing changes to the regulatory framework and policy within the FSCA; Monitor compliance with legislation and ensure that unfair treatment of customers by Micro and Access Product institutions is attended to; Responsible for coordinating and conducting on-site inspections, and ensure that matters emanating from the inspections are attended to timeously; Conduct research, coordinate and manage project based activities, and provide support to the Micro and Access Product Institutions team; Assist the Manager and Head of department in establishing, implementing and maintaining proper quality management and control procedures in the department; Assist the Manager and Head of department in preparing and providing inputs to all statutory and supervisory reports; Liaise with internal and external stakeholders in respect of regulatory and supervisory matters; Actively participate in and contribute to industry and FSCA committees as and when required; Perform administrative and other supervisory activities delegated by the Manager and Head of department.

Other Key Competencies:

The candidate must demonstrate the following skills and attributes: A high level of judgement and a confident and decisive approach; problem analysis, information gathering, communication skills, good interpersonal skills and emotional intelligence, customer relations and persuasiveness skills and must be computer literate.

FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.

Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.

A Bachelor's degree in Commerce/Law or related field, coupled with at least 2-3 years' work experience, preferably in the financial services industry. A good knowledge and understanding of micro institutions and access products in the financial sector is required.

Closing Date: 12 August 2025