Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, GP, Johannesburg, 30 Baker Street

Job Type:

Full-time

Job Ref ID:

80445089A-0001

Date Posted:

9/22/2025







The Process Analyst is responsible for analyzing, mapping, and optimizing processes within Business Operations for a country or business line to improve efficiency, reduce costs, and enhance customer experience. The role involves collaborating with various stakeholders to identify gaps, recommend improvements, and ensure processes are aligned with operational excellence standards and regulatory requirements.



Qualifications

BCom, BSc, BEng



Experience Required



3-4 years experience in process analysis, process improvement, or business analysis within a banking or financial services environment.

Experience in using process mapping and analysis tools (e.g., BPMN, Aris, Visio, Lean Six Sigma).

Experience in working with cross-functional teams and managing stakeholder relationships.

Knowledge of retail banking products, operations, and regulatory requirements in the financial sector.

1-2 years knowledge of banking operations, regulatory requirements, and industry best practices in process management and optimization.

Intelligent Automation

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Challenging Ideas

Checking Things

Documenting Facts

Examining Information

Generating Ideas

Interacting with People

Interpreting Data

Team Working

Technical Competencies:

Automation Acumen

Client Relationship Management

Coaching and Mentoring Operational Practices

Collaboration

Continuous Improvement

Creative Problem Solving

Data Analytics & Visualization

Operations Risk Management

Process Management

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za