Agent Sales Service Coordinator

Cape Town, Western Cape, South Africa

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Candidate requirements:

Grade 12 and a tertiary qualification in Travel & Tourism/Hospitality
Must have experience and a good understanding of the safari tourism environment
Experience in and knowledge of East Africa Safari sales advantageous (Kenya & Tanzania)
Must have experience in working in a sales team environment
Must have strong customer service skills (written and verbal)
Must have knowledge of sales and reservations systems
Must have excellent communication skills, a service delivery mindset and a string customer service focus both internally with colleagues and externally with suppliers
Must have sound administration and organisational skills
Meticulous attention to detail
Must have the ability to work independently, in a broader team setup and work well under pressure
Excellent communication skills both written and oral, with proven English literacy
Ability to work under pressure without compromising accuracy
Ability to pace oneself and prioritise demand
Be able to work overtime (if needed) and be willing to work alternative public holidays
Be able to work closely alongside the Agent Sales Consultant to manage some of the administration and operational tasks for the progress of the sale

Live out position.

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