Job Description

About Us

Tsebo Facilities Solutions is looking for a Administrator (Finance and Work Order) to provide financial administrative and accounting support on the TFS contract, ensuring compliance with Tsebo's policies and procedures. The role focuses on timely work order restoration, accurate financial processing, and delivering excellent customer service to Facilities users



As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Monitor and process purchase orders, quotations, and invoices using ONK-TFS/D365. Ensure supplier invoices are submitted with service reports and logged correctly. Allocate costs accurately to divisions and cost centres. Prepare monthly invoicing templates and variance reports. Track and manage work orders to meet SLA timeframes. Liaise with service providers and escalate delays. Maintain supplier payment reconciliations and communicate terms of trade. Provide regular reporting on calls, work orders, and budgets. Support customer satisfaction initiatives and resolve queries promptly.

Skills and Competencies

Skills/Knowledge

Skills & Competencies Strong understanding of facilities management and hospitality Excellent communication and report writing skills Financial and business acumen Knowledge of SLAs and Helpdesk systems Customer Service Orientation Ability to work independently and under pressure Attention to detail and time management

Behavioural Qualities

Emotional intelligence and resilience Professionalism and confidentiality Initiative and adaptability Team collaboration and customer centricity

Qualifications

Grade 12 (non-negotiable) plus Bookkeeping/Accounting Certification or equivalent Proficiency in MS Office, ONKTFS, SAGE, D365 * Minimum 3 years' experience in finance in a similar environment