Manage and grow portfolios with key insurers
Build and maintain strong, trusted relationships with insurer partners and stakeholders
Monitor portfolio performance, analyse trends, and implement targeted
action plans
to drive profitability
Prepare and manage
financial and management reports
, ensuring accurate data for decision-making
Oversee
underwriting policies and claims processes
in collaboration with insurer partners
Ensure smooth monthly operations -- including reconciliations, payments, and reporting cycles
Support and develop the
service advisor team
, fostering a culture of motivation, accountability, and service excellence
Participate in planning meetings, strategic meetings, and product improvement initiatives
Identify operational gaps and work with internal systems to improve efficiency
Mentor claims and underwriting consultants
What You Bring
5+ years' experience in short-term insurance portfolio or account management
Higher Certificate in Short-term Insurance (NQF 5)
Strong analytical, financial, and reporting skills
Excellent relationship-building and negotiation ability
Proven communication skills in
Afrikaans and English
Knowledge in insurance systems
Relevant tertiary qualification in Finance, Business, or Insurance (advantageous)
FAIS-compliant
and
RE5 certified
Job Type: Full-time
Work Location: In person
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