Job Description

Job Summary

Purpose Statement

To maintain and expand relationships with Account customers, (Assigned to a specific list of named customers (25 Accounts)

Responsible for achieving sales quota and assigned Key Account objectives

Representing the entire range of Eazi company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met

Position Description

Key performance areas (to translate into a measure of success)

Secure the revenue stream of the business Budget and forecasting management Develop potential within Key Accounts Maintain commercial policy Customer relationship management Develop market intelligence and translate into market needs General Management Information Flow

Main Outputs and Responsibilities for This Position

The Job is responsible for the following:

AREA / TYPE

Responsibilities

Secure the revenue stream of the business

Execute the monthly Account Sales plan

Develop and maintain Long Term Contract rental

Budget and forecasting management

Forecast Account stock requirements

Deliver Turnover in line with or in excess of the Accounts Budget

Develop potential within Key Accounts

Convert key prospects who have strategic importance or offer valuable business potential

Maximize strategic potential within the Accounts by utilizing National Service Network

Maintain commercial policy

Implement National and Regional Account Customer pricing and service level strategies

Ensure credit management criteria of the business is adhered to

Ensure the decision makers and influencers in the decision-making process are identified and called on regularly

Customer relationship management

Build strong customer relationships with the Accounts at different tiers

Know and understand your customers business and needs

Call on Customers that hire from Competitors weekly and feedback information at weekly sales meetings

Oversee call cycles to ensure Accounts receive premium customer service

Monitor customer satisfaction

Develop market intelligence and translate into market needs

Drive product and service expansion opportunities within Accounts

Identify opposition threats and implement strategy to neutralize



General Management

Generate monthly reports regarding the performance of Accounts



Information Flow

Gather and distribute strategic account information to Sales Manager

Strategic account sites for management liaising with Area Sales Consultants

Liaising with Area Sales Consultants daily to ensure service levels are delivered on sites

Job Evaluation Criteria

Qualifications

Minimum

Grade 12

Recommended

Diploma in Sales and Marketing

Experience

5 Years Sales experience of which 3 years involvement with Accounts Management in a business-to-business environment.

3 Years Mining/Construction/Industrial experience an advantage

Rental Industry knowledge an advantage

3 years' experience Working in a CRM environment an advantage

Knowledge

Proposal generation and presentation

Customer Reconciliations

Pricing strategy and control

Report Writing

Fully computer literate, including Microsoft Office

Able to communicate verbally and in writing in English

Must have valid driver's license

Customer service

Rental industry

Knowledge of work of height machinery and equipment

Industry specific knowledge i.e. mining, construction, light & heavy industrial

CRM

Budgeting and forecasting

Skills

Organizing and Planning

Problem Solving skills

Verbal skills

Facilitation skills

Excellent communication skills

Negotiation skills

Persuasion skills

Selling skills

Behavioral Competencies

Influencing

Socially confident

Focused on results

Contentious

Achieving

Competitive

Open

Job Type: Full-time

Work Location: In person