Job Description

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestle, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.


WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does an Account Director

do at Hogarth?

Hogarth is expanding its global production capability through the development of a Client Delivery Centre of Excellence (CoE) in South Africa. The CoE strengthens Hogarth's position as WPP's global production engine, providing best-in-class, client-facing delivery across some of the world's best?known and most prestigious brands. Our South Africa Client Delivery team partners closely with our clients and UK and regional counterparts to deliver high?quality, scalable production and world?class client servicing.



These Client Delivery roles operate as part of a unified global delivery organisation, upholding Hogarth's gold?standard operational excellence, commercial discipline and commitment to exceptional client experience.

The role

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Our Account Directors (AD) are trusted Client leads responsible for end?to?end delivery across complex projects and Client accounts. ADs partner closely with Client Delivery Teams, production counterparts and Clients, ensuring operational discipline, strong commercial stewardship and high?quality project delivery.



They lead diverse project teams and ensure work is delivered on time, on specification and on budget.

Key areas of responsibility

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Serve as the day?to?day lead for Client Delivery across assigned Client accounts. Ensure Client satisfaction by understanding needs and escalating concerns appropriately. Manage timelines, deliverables, scope and expectations across project teams. Provide regular status updates and ensure clear communication with Clients. Collaborate with Client Delivery Teams, Production and Finance for smooth operations and delivery. Lead medium?to?complex projects from initiation through completion. Drive operational discipline by managing objectives, budgets, timelines and deliverables. Maintain accurate task lists, schedules, trackers, risk registers and reporting. Identify risks and escalate to Senior Account Director or Client Delivery Managing Director where required. Liaise with clients, suppliers and agencies to gather briefs, assets and technical requirements. Ensure the highest level of delivery quality.

Leadership

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Create a culture of collaboration, respect, inclusion and continuous development. Lead by example, demonstrating ownership, professionalism and passion. Support teams by removing barriers, enabling them to deliver effectively. Contribute to team growth, development and retention.

Financials

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Demonstrate strong commercial acumen and financial management skills. Manage project budgets, tracking costs and reconciling estimates to actuals. Oversee financial reporting, billing and profitability analysis. Understand commercial arrangements, contractual obligations and SLAs across accounts. Protect margins, ensure all projects are profitable and identify new organic revenue opportunities.

Requirements

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Client or project management experience within an integrated or digital agency. Strong understanding of production processes across channels including digital, social, content and video. Proven ability to manage complex projects and multi?discipline teams. Experience building strong senior?level client relationships. Strong written and verbal communication skills. Ability to work effectively in a fast?paced, matrixed environment. Proficiency in Microsoft Office and project management tools such as JIRA, Trello, Smartsheet or Miro. A curiosity and foundational understanding of AI and its application.

Recruitment next steps:

Selected candidates will be invited to a Recruitment Assessment Day in person at our Johannesburg campus in January.

Stage 1:

On the assessment day, you will meet the Hogarth Global Client Services team and participate in a group task and a 1-on-1 interview.

Stage 2:

Shortlisted candidates will be invited to a second interview via Teams, which will include an assessment/presentation.



All applicants must be available for these interviews in January and available to start in March.



Due to the high volume of roles and applications, we will not be able to provide detailed feedback to all applicants, but you will receive an outcome/decision in a timely manner.

Benefits:

Retirement Annuity Discovery Medical Aid Discovery Risk Benefits Employee Assistance Programme 15 Days of leave in addition to public holidays Additional Full day for your birthday Parental Leave - 4 Months and 10 Days paid leave shared between both parents for a new baby
Diversity and Inclusion



Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.



Hogarth Values



Heart and Soul: We love what we do. We bring energy and enthusiasm to all our work. We push boundaries, we are never satisfied and always want to find a better way.



Hands on: We don't wait for things to happen, we get on with it. We are pragmatic and don't have an ego. We do what it takes to get the job done to the highest standards.



Honest: We are straightforward; we speak openly and clearly. We operate with integrity and live up to our promises.



Happy family: We enjoy working together. We look out for our colleagues. We are an eclectic bunch. We want to work with people from many cultures and demand great things of each other. Even when things get tough, we don't lose perspective or our sense of humour.



Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.



Find out more at www.hogarth.com/culture



#LI-PM2

Our Hogarth Values:

Hands on

No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project-big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.

Honesty

We are real and authentic - with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.

Heart & Soul

We bring heart to everything we make. Passion, pride and relentless drive push us beyond "good enough" --because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.

Happy Family

Creating a space where everyone feels valued-even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.

Hungry

Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please contact

careers@hogarth.com

if you need the job advert or form in another format.


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