Job Description

Our client is currently looking for an Account Development Manager to develop business portfolio focusing on B2B (geographical or segmentation, etc) through the sales of offers (product/service/solution) to businesses.

Duties:
Account Management

• Gathers information from the customer to understand their needs and detailed requirements.
• Oversees monitoring of relationships including lessons learned and appropriate feedback (close the loop).
• Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.
• Educates and develops rapport with internal and external customers, promoting partnerships, seeking feedback and proactively addressing customer needs and requests.
• Expands customer buying centers and use cases, while leading the customer account planning cycle and ensuring that all customer needs and expectations are met.
• Develops communication and training programs to inform sales and marketing teams of new product launches and changes in organizational strategy.

Car Dealer

• Develops processes and procedures to optimize the car dealer channel.
• Understand the needs of the OEM market - develop customized programs.
• Provide SOPxe2x80x99s and SOP Auditing to the car dealer channel.
• Develop and maintain partnership agreements to ensure targets are sales targets are achieved.
• Develops processes and procedures to optimize account management efforts and ensure sales goals are achieved.

Category Management/Product Screening Approach

• Bring value to help the franchise by understanding the market that they are operating in (demographics - LSMs, Car market evolution, mix in the mkt etc.) and translate this in to tangible plans to help the franchise manage its inventory, product mix and product and service portfolio.

Dealer Digital Program

• Valorise all the digital actions that we do for the dealer - GMB, Microsites, Social media and how all these actions are bringing value to the franchise in terms of leads generated (extra traffic) conversion, additional sales etc. This is a key part of the calls that the consultant make to the franchisee.

Opportunity Management

• Develops action plans for targeting leads, converting them into sales (Physical and digital).
• Develops and maintains mid-term plans, this include market access.
• Gathers and disseminates competitor market intelligence.
• Maintains and updates customer target list.
• Participates in strategic lead generation and development of target markets.
• Identifies new, profitable business potential in specific markets.
• Monitors partnership arrangements to ensure that the objectives of the partnership remain on target.
• Influences various partnerships to meet multiple goals.
• Analyzes complex information, identifies patterns and implications; understands that the root cause of an issue may initially appear to be unrelated to the issue.

Product, Service & Industry Knowledge

• Pitches own organization against competition in generic terms.
• Identifies related industries that may have an impact on own industry
• Matches product knowledge to the implicit needs of the customer.
• Troubleshoots product related problems.

Negotiating

• Reaches mutually acceptable solutions in straightforward, formal negotiations with internal or external stakeholders (e.g., negotiates with external contractors on straightforward service delivery; negotiates with other departments on cost sharing).
• Selects an approach to negotiation based on an understanding of each partyxe2x80x99s interests and priorities.

Customer Value Management

• Develops and executes channel and customer promotions/programs that leverage national brand ideas/thinking and consumer insights to drive increased consumer preference and customer activity.
• Works with sales strategy and planning partners to ensure forecast accuracy, maximization of opportunities and development of plans to deliver against organizationxe2x80x99s objectives.
• Identifies business opportunities based on knowledge of clients, markets, products and services.
• Coordinates planning activities with other functions and stakeholders within the organization.

Requirements:

• Business development/distribution/franchise experience.
• Industry xe2x80x93 open.
• Must have at least 3-5 yearxe2x80x99s experience.
• Qualification is a must have either in Marketing/distribution.
• Must be highly analytical, Go getter, flexible and open minded, highly analytical and able to take initiative.

Remuneration:

• R600 000 xe2x80x93 R650 000 per annum
• Benefits

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