Job Description

Brief description

The main purpose of this position is to provide functional support to the South African Reserve Bank (SARB) Business Applications, with the focus on analysis, testing, configuration and general application support.

Detailed description

The successful candidate will be responsible for the following key performance areas:


Provide functional support to SARB Application users on assigned modules with the focus on testing, business analysis, system setup and configuration. Take responsibility for driving analysis initiatives from initiation to implementation on projects of low/medium risk with a cycle of up to 18 months. Facilitate workshops independently and consult with business owners and stakeholders in respect of problem definition and the identification of business requirements/needs. Review business processes and procedures, analyse business needs and associated data, identify and assess possible solutions, and define the associated requirements. Elaborate the scope and feasibility of solutions and develop the supporting business case. Manage change requirements and supporting specifications and provide functional specification and manage acceptance testing. Investigate problem and propose solutions by interacting with users, developers and other stakeholders. Configure complex business processes and tasks (where appropriate) within a system for improvement. Identify and register risks within their application functional streams. Provide input into the development of system training manuals, training plans and present training courses in support of new implementation. * Configure (functional) the application as per approved business requirements and align with best practice.