Job Description

Senior Applications Functional Specialist
Location: Pretoria, Gauteng
Job Type: Full-Time, Onsite
Annual Salary: ZAR 1,100,000 gross
Overview
A leading organisation is seeking a Senior Applications Functional Specialist to drive and manage a team responsible for functional support, testing, analysis, configuration, and continuous improvement of business applications. This role involves leadership, client engagement, solution design, and end-to-end functional support.
Key Responsibilities
Lead a team providing functional support for business applications, including testing, analysis, configuration, and system setup.
Guide functional analysis initiatives and oversee cross-functional projects, including multi-year programs.
Manage client engagements, ensuring strong relationship building and continuous communication.
Collaborate with business owners to define requirements, identify optimisation opportunities, and propose solutions.
Support architects in developing business architecture, frameworks, and implementation roadmaps.
Manage change requirements, specifications, and user acceptance testing.
Provide expert input to project management, systems development, quality management, and change management teams.
Apply industry best practices to improve business processes and workflows.
Identify and manage risks within assigned functional streams.
Develop training manuals, training plans, and deliver training sessions for new initiatives.
Configure advanced business processes within systems to enhance functionality and provide specialist support.
Ensure quality assurance of all work produced by application functional specialists.
Requirements
Honours degree (NQF 8) in Business Administration, Computer Science, Information Technology, or a related field.
8-10 years of experience in application support, business analysis, project environments, or software implementation.
Strong experience in functional and business analysis and supporting application implementations.
Knowledge and skills in:
Business and industry awareness
Quality assurance
Continuous improvement
Business transformation and optimisation
Elicitation techniques
Business analysis methodologies and tools
Testing and realisation practices
IT domain management
Ideal Candidate Profile
Strong leadership capabilities
Excellent analytical and problem-solving skills
Confident communicator with stakeholder-management experience
Ability to manage large, complex functional environments
Highly organised, detail-oriented, and focused on quality

Skills Required