Job Description

Brief description

The main purpose of this position is to drive or lead a team in providing functional support to the South African Reserve Bank's (SARB) business applications, with a focus on testing, analysis, configuration and general support.

Detailed description

The successful candidate will be responsible for the following key performance areas:


Drive or lead a team in providing functional support to SARB users with a focus on testing, analysis, configuration, system setup and general support. Drive functional analysis initiatives or lead a team of analysts/a cross-functional team on multi-year/long cycle projects. Lead engagements with clients, taking responsibility for managing relationships and client interfaces. Develop a partnership role with business owners and interact with clients independently to define future business requirements, identify opportunities for optimisation and propose and develop solutions. Support the relevant architect in defining, analysing and developing the business architecture, reference model, framework and implementation roadmaps required to enable the strategy. Manage change requirements and the supporting specifications and plan and coordinate user acceptance testing. Provide substantive input to support disciplines (e.g. systems development, project management, quality management and change management). Apply industry best practice to optimise effective and efficient business processes and procedures. Identify and register risks within their respective application's functional streams and manage risk mitigation. Develop system training manuals, training plans and present training courses in support of new initiatives. Configure complex business processes and tasks (where appropriate) within a system to improve and provide specialised functional support. * Assure the quality of the work and outputs of application functional specialists.