SBV Services
Support Analysis and Design Activities Assist in analysing existing software applications to identify opportunities for enhancements. Monitor and analyse application performance, system capabilities, workflow, and scheduling limitations. Coordinate user engagements to determine business needs and formulate requirements for system development.…
HR Service Delivery and Administration at the Centre Deliver the end to end HR service and administration for the centre. Responsible for creating, updating and maintaining manual and electronic personnel records and filing accordingly in line with SBV’s HR policies,…
Key Performance Areas (KPAs) Lead the implementation of preventative, corrective and predictive maintenance strategies for optimal equipment performance Oversee routine inspections to proactively identify and mitigate potential issues before they escalate into critical failures Manage the end to end service…
Support RMC operations Control and link the relevant permissions to the ATM Custodian Profiles on the system. Verify that allocated vehicles are visible and tracking on the monitoring system. Follow and monitor the SBV Fleet route, and make sure it…
Identify operational methods and processes Analyse existing operational workflows to identify inefficiencies, redundancies and improvement opportunities through the effective use of relevant tools. Effective and correct utilization of process mapping and documentation tools (e.g. Visio, PowerPoint, Excel, etc.) to identify,…
Conduct work study on SBV processes and tasks Analyse, and evaluate current and to be operational processes at centres using data driven methodologies such as but not limited to time and motion studies, work sampling etc. Benchmark current performance in…
Generating and providing System Codes and Exercising Remote access control Update system with relevant information required for issuing codes Confirm and verify the information received from the applicable stakeholders and complete the relevant security checks prior to issuing codes. Responsible…
Receive Cash Receive deposits and update on the applicable systems. Comply with all policies and procedures to eliminate any possible risks to the company and the customer. Prepping Cash on applicable system. Check container/Bag for damage /tamper and report all…
Compile, Collate and Coordinate All Internal Communications. Collate content and images received from internal customers to conform to communication standards Compile the Group CEO and COO messages. Generating ideas for content and compiling/copywriting the internal communications (i.e. the Vault, newsletters,…
Ensures that all transactions in area or responsibility are processed timeously On time generation of all entries in paying status from Procurement system for area under control (Accounts Payable, Imprest, Petty cash). Ensure the accuracy of all GL allocations. Review…
Monitor and Maintain Legal Documents Monitor BCM platforms for BCM incidents and record BCM Incidents and record incidents electronically for easy accessibility. Report the BCM incidents to the manager and monitor all BCM incidents that are reported. Obtain the necessary…
Key Performance Areas (KPA's) Receive Cash Receive deposits and update on the applicable systems. Comply with all policies and procedures to eliminate any possible risks to the company and the customer. Prepare Cash on the applicable system Check container/Bag for…
Ensures that all transactions in area or responsibility are processed timeously On time generation of all entries in paying status from Procurement system for area under control (Accounts Payable, Imprest, Petty cash). Ensure the accuracy of all GL allocations. Review…
Key Responsibilities: Implement tailored learning and development strategies aligned with business objectives with some design experience and exposure Manage the YES Programme Overview and track unemployed and employed Learnerships Provide an engaging learning experiences that drive professional growth and skills…
Responsible for corporate governance relating to balancing and recon Establish and Implement Recon Policies and Procedures Obtain input from various stakeholders Draft policies and procedures Obtain approval from Operational Balancing and Recon Manager Operationalize policy and procedure on a national…
Technical implementation in own area Provide a first point of contact and support for all technical issues and faults via email, telephone, in person, or remote support. Conduct a full and thorough diagnostic with end users to enable first time…
Maintain internal control standards, including timely implementation of operational audits together with any issues raised by external regulators. Maintain and enhance tracking metrics for management reporting and escalation monitoring Strategic risks on a daily basis. Implement a proactive control approach…