Job Description

Job Summary
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Employer Description
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Game Lodge in Hoedspruit
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Our client is seeking a dynamic, service-oriented, hands-on and experienced management couple for a new lodge. This position requires individuals with strong leadership abilities, a proactive approach and the capability to manage multiple departments.
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Key Responsibilities:
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Overseeing reservation systems and ensuring smooth booking processes
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Managing front office and reception operations, including guest relations
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Supervising housekeeping standards, staff schedules and inventory control
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Coordinating maintenance of grounds and facilities
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Handling administrative tasks, documentation and internal communications
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Monitoring costs and implementing budget-conscious practices
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Leading overall daily operations to ensure efficiency and service excellence
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Key Requirements:
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A warm and engaging personality, particularly in guest-facing roles
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A passion for hosting, organising and delivering exceptional service
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Strong team leadership skills with the ability to effectively manage and motivate staff
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Experience in high-end hospitality management, preferably at a 5-star level
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Comfortable working independently and in a hands-on role
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Flexible and open to change, new ideas and differing viewpoints
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Strong organisational skills with the ability to allocate resources, implement control systems, delegate effectively, and ensure smooth daily operations
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Qualifications
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At least 8 years' relevant experience in the hospitality industry or a diploma from a recognised hotel school
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Skills
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Solid Food and Beverage experience, including menu planning, costing, presentation and wine knowledge
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Maintenance oversight experience
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Required experience and skills can be distributed across the couple
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Basic knowledge of local fauna and flora is advantageous
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Salary/Package
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R50 000 - R55 000 per couple depending on experience
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Benefits
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Accommodation
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Meals on Duty
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Pension Fund
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50% Medical Aid Contribution
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12 Bednights per year
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6 weeks on 2 weeks off cycle
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