Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades, and technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are looking for a Receptionist for our Integrated Facilities Management business line.
About JLL
Wexe2x80x99re JLL. Wexe2x80x99re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If youxe2x80x99re looking to step up your career, JLL is the perfect professional home. At JLL, youxe2x80x99ll have a chance to innovate with the worldxe2x80x99s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. Youxe2x80x99ll also make long-lasting professional connections through sharing different perspectives, and youxe2x80x99ll be inspired by the best. Wexe2x80x99re focused on opportunity and want to help you make the most of yours. Achieve your ambitions xe2x80x93 join us at JLL!
Johannesburg
Role Purpose
We currently have an exciting opportunity for a Receptionist based in Rosebank. The successful candidate will get the opportunity to meet a variety of people and gain experience in a professional environment, affording them the opportunity to hone and develop their skills in facilities management.
What this job involves
Provide front of house and reception services for the client directly.
Handling the clientxe2x80x99s reception duties with care, commitment and always in a courteous manner.
Managing and responding to the clientxe2x80x99s customerxe2x80x99s requirements and requests to ensure a high level of customer support to the JLL clients.
Anticipate, welcome and announce visitor arrivals.
Management of visitor access cards and signing in.
Operating a switchboard
Telephone enquiries (internal & external).
Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
Handle couriers and post deliveries and collections.
Keep reception area neat and tidy.
Check e-mails each morning and react accordingly.
Maintaining accurate and efficient management information systems.
Book taxis in line with the clientxe2x80x99s policy and procedures.
Ensure all activities are carried out are in accordance with Health and Safety policies.
Manage client requests via the ticketxe2x80x99s system in place
Support with events
Support and cover when required the Event coordinator
Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception.

Sound like you? To apply you need to be able to demonstrate the following skills and experience:
Excellent communication skills.
Ability to interact with all members within the company & handle a busy telephone and customer facing reception desk.
Ability to handle multiple requests and work in a fast paced office environment.
Ability to accurately complete tasks assignments & responsibilities in timely manner.
Responsive to customer requests in an empathetic, supportive and productive manner
Must remain calm, courteous and polite in all circumstances
Flexibility in regards to possibly working out of business hours if required
Possess a good level of IT literacy
Basic technical knowledge / understanding
Fluency in both French and English
Demonstrate a high level of initiative and be proactive.
Must be flexible in hours

What you can expect from us
Youxe2x80x99ll join an entrepreneurial, inclusive culture. One where we succeed together xe2x80x93 across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers.
If this job description resonates with you, we encourage you to apply even if you donxe2x80x99t meet all of the requirements below. Wexe2x80x99re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL xe2x80x93

Wexe2x80x99re JLLxe2x80x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thatxe2x80x99s why wexe2x80x99re committed to our purpose to shape the future of real estate for a better world. Wexe2x80x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and wexe2x80x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where wexe2x80x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.