Job Description

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world's leading logistics and mail company.
We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our Customers, but for every member of our Group too.
At DHL Supply Chain South Africa we're looking for...
WMOS Training Assistant
Role Outline
To ensure day-to-day support - handling system issues, answering user queries and the testing of application changes or enhancements to ensure maximum system performance. Assist all departments/sites with systems and procedures queries as well as provide training on the warehouse system and "making DHL a great place to work".
Key Responsibilities

• Build strong working relationships with the Cluster Business Unit teams.

• Responsible for contributing to the delivery of IT projects from definition phases through to successful delivery.

• Communicate with the WMOS & Training specialist to ensure the project plan and time scales to ensure delivery.

• Escalation of any project of implementation related issues

• Support product management activity for new business initiatives

• Establish productive business relationships with all stakeholders.

• Compile and submit all training-related reports within a given timeframe.

• Develop and Update with new information training material for trainees.

• Schedule and Deliver training as per Operations requirements.

• Be able to demonstrate to trainee's best practices.

• Drive cost containment and/or cost reductions through the efficient use of the warehouse systems

• Identify and mitigate warehouse system risks.

• Be actively involved in and support change initiatives related to the implementation of new systems.

• Be able to drive UAT with Sites and with Clients

• Assisting WMOS & Training Specialist with delivery preparation, post-delivery reporting, excellent facilitation of new system roll-out training

• Other duties assigned by WMOS & Training Specialist such as session scheduling support, attendance confirmation of participants, etc.

• Support WMOS & Training Specialist with people management and development, encompassing many different types of strategic and tactical activities.

• Effectively facilitates the achievements of every module objective and strictly adhering to the Systems Training Framework and procedures while managing attendance, assessment, certification and reports.

Qualifications/ Skills/Competencies/Experiences

• Grade 12 / Matric - Essential

• 3 - 4 years administration experience

• 1 - 2 years Logistics / Warehousing experience

• Ability to work under pressure.

• Communication skills

• Ability to work within a rapidly changing environment.

• Deadline driven.

• Good written and communication skills

• Enforcement of Health & Safety procedures and identify hazards.

• Achieve work targets and is willing to take on additional roles / responsibilities.

• Computer Literacy

Languages
English - verbal and written

Skills Required