Wine Estate F&b Manager

Constantia, Western Cape, South Africa
HotelJobs.co.za
574 Current Jobs Openings
Apply On Company Site

Job Description


Wine Estate F&B Manager #59 Personal Attributes & Requirements

  • Excellent leadership abilities.
  • Decisive.
  • Ability to handle well under pressure.
  • Strong planning and organisational skills.
  • Own Transport & Valid Driverxe2x80x99s License
The successful candidate will be required to deliver a world class hospitality experience to guests whilst transferring the skills and knowledge to the front of house team. The purpose of this position is to manage the guest experience throughout the Estate and exceed their expectations whilst driving sales and motivating teams in the tasting rooms. You would be required to have a completed Matric and have at least 3 xe2x80x93 5 yearsxe2x80x99 experience in managing large sales and/or service teams. Formal studies in Hotel / restaurant management and or Retail experience is advantageous. Workdays/ Shifts: Monthly shift roster. Working week includes weekends and Public Holidays.
Responsibilities: Hospitality
  • Overseeing floor managers whilst they are maintaining service level of staff
  • Assist PR & Events Co-ordinator in arranging functions - tasting room, meetings, staff functions and marketing functions
  • Provide training for a high level of service in the Tasting Room
  • Manage customer experience throughout the customer journey on the Estate
  • Provide exceptional customer service
Responsibilities: Administration
  • Conduct opening and closing duties of all Tasting Rooms and stores
  • Manage the front of house staff including but not limited to monthly rosters, overtime approvals, disciplinary action, recruitment
  • Manage online reviews and customer complaints
  • Constantly evaluate service and offering to create and adapt plans for improvements
  • Oversee orders for Front of house stock eg. Retail, Water, packaging etc. in accordance with budget
  • Ensure stock control and reconciliation of storerooms
  • Set monthly sales targets in conjunction with the Sales & Marketing Manager and create sales strategy to meet targets
  • Prepare and present monthly sales and operation reports
  • Execute business objectives
Remuneration R25000 - R35000 neg Send CV in MS word format with profile picutre An updated CV with correct duration dates and reasons for leaving. Copies of your Educational Documentation Copies of your Written Reference Letters/ Certificate of Service

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1288633
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Constantia, Western Cape, South Africa
  • Education
    Not mentioned
 
 
Jobs by Function
Popular Job Skills
Popular Industries
Popular Cities
Jobseekers
Employers
Home | About Us | Partners | Terms & Conditions | Privacy Policy | Help and FAQ | Contact Us
All rights reserved © 2024 .