Job Description

Structural Information
Job number: 10031671
Job title: WiL_Specialist: IT Infrastructure
Job grade: S5
Group/ BU: Corporate
Division: CIO
Span of control: 0-5
Reports to: Senior Management
Core Description
Responsible for the design, implementation, and maintenance of the organization's IT infrastructure. This includes managing servers, networks, and other critical IT systems to ensure optimal performance and security. This also involves supporting the CIO in the IT transformation process and provide leadership to ensure that all IT infrastructure initiatives are aligned with the organization's strategic objectives.
Job Responsibilities

• Design and implement IT infrastructure solutions to meet the organization's needs.
• Manage and maintain servers, networks, and other critical IT systems.
• Ensure the security and integrity of the organization's IT infrastructure.
• Support the CIO in the IT transformation process.
• Provide leadership and guidance to the IT infrastructure team.
• Conduct regular assessments of the IT infrastructure to identify areas for improvement.
• Develop and maintain documentation for IT infrastructure processes and procedures.
• Collaborate with other IT teams to ensure seamless integration of IT systems.
• Manage vendor relationships and contracts related to IT infrastructure.
• Participate in disaster recovery planning and implementation.

Core Competencies
Functional Knowledge/ Skills:
IT infrastructure design and implementation; Problem-solving; Analytical; Ability to manage multiple projects and priorities; Leadership and team management; Communication and interpersonal; IT security best practices; Cloud computing and virtualization technologies
Competencies (Behaviour):
Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches
Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working
Values Aligned with Telkom Values (CHART); Customer Focus
Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma

Experience

• 2 Years relevant experience

Additional Information
Qualification and Experience:

• Qualification in Computer Science or Engineering, or Information Technology.
• Experience in a IT Infrastructure role including cloud and experience in IT and/or Telecommunications environment.

Special Requirements:

• Strong knowledge of IT infrastructure design and implementation.
• Excellent problem-solving and analytical skills.
• Ability to manage multiple projects and priorities.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of IT security best practices.
• Experience with cloud computing and virtualization technologies.

Special Requirements

• Prepared to travel nationally and internationally

Physical Requirements

• None

Key Stakeholders

• IT EXCO and Extended leadership, IT Staff
• Telkom Business Unit stakeholders e.g., Business Executives and direct reports
• Telkom IT Program and Project Management (e.g., SI Leads)
• System Integration vendor (ISI)
• External Vendors and Suppliers and consultants
• Shareholders
• External relations
• Labour