Job Description

About us

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Step into the wild world of OneDayOnly - South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.


We're not fussy - if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!

About You

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You thrive in a fast-paced warehouse world where no two days are the same. You have a knack for spotting bottlenecks, optimising workflows. Your team loves your calm confidence, practical problem-solving, and ability to keep spirits high even during peak season madness. You speak fluent KPI, dream in floor layouts, and believe a tidy warehouse is a happy warehouse. If leading a hands-on, high-performing team and making processes sing gives you a sense of joy, you're exactly who we're looking for.

Responsibilities:

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Operational Leadership & Daily Management

Oversee all day-to-day warehouse activities including receiving, storage, picking, packing, dispatch, and returns. Maintain high operational standards of accuracy, speed, safety, and housekeeping. Ensure operational readiness for seasonal peaks and high-volume promotional periods. Monitor daily KPIs and adjust staffing, workflows, or priorities as needed.

Productivity, Accuracy & Process Improvement

Implement and maintain standardised warehouse processes aligned with national warehousing standards. Drive continuous improvement projects to boost productivity and reduce operational costs. Improve order accuracy and dispatch speed through effective workflow management. Evaluate operational bottlenecks and introduce solutions to improve throughput.

Stock-Holding & Inventory Management

Oversee cycle counts, stock integrity, and accurate system reconciliation. Implement and maintain correct storage methods, racking utilisation, and SKU-organisation logic.

Collaboration & Cross-Functional Alignment

Work closely with the Cape Town warehouse, Procurement, Planning, IT, and Customer Service teams. Align Johannesburg processes with national standards and strategic projects.

Ensure seamless communication with the Head of Operations on performance, risks, and expansion progress.

People Management & Leadership

Manage warehouse supervisors, team leads, and staff; ensure adequate staffing levels. Train and develop teams to improve competence, accountability, and performance. Conduct performance reviews, coaching, and disciplinary processes where necessary. Build a culture of safety, quality, and continuous improvement.

Health, Safety & Compliance

Ensure adherence to all safety protocols and legal warehouse compliance requirements. Maintain equipment, enforce PPE use, and manage incident reporting. Ensure full compliance with internal controls, audit requirements, and operational SOPs.

Experience and Qualifications:

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Minimum 5-7 years warehouse management experience. Strong background in e-commerce, retail distribution, or high-volume warehouse operations. Proven experience in leading expansions, relocations, or warehouse layout redesigns. Strong leadership, people-management, and workflow optimisation skills. Solid understanding of WMS, scanning solutions, and inventory controls. Experience managing multi-location operational networks. Exposure to courier logistics and last-mile delivery models. Strong leadership presence and decision-making capability High accountability and ownership mindset Excellent communication and stakeholder management Process-driven, analytical, and structured approach Ability to operate effectively in high-pressure, high-volume environments Adaptable and solutions-oriented

Values:

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Challenge Accepted:

We own operational excellence, meeting targets, maintaining safety, and ensuring efficient workflows.

Solve Smart:

We optimize processes, anticipate challenges, and implement solutions that improve efficiency.

Character Counts:

We act with honesty, respect, and accountability in all operational processes.

Customer Obsessed:

We ensure orders are fulfilled accurately and efficiently, putting the customer at the center of every action. *

Seriously Unserious:

We approach daily operations with energy, teamwork, and good humor while taking safety and performance seriously.