Job Description

Vodacom's number one Dealer in KZN has recently expanded its operations to Gauteng. Following our success of 9 Retail Vodacom Stores in KZN established in 1996, we have taken over the flagship Nelson Mandela Square branch in SANDTON. Gautengxe2x80x99s iconic shopping destination is a prime lifestyle destination for locals and tourists alike with immense focus on the customer experience at this exclusive shopping centre. We are looking for an experienced, energetic, mature and vibrant Store Manager to foster efficient sales and after sales service to match the World class standard clientele of Vodacom|Shop Nelson Mandela Square As part of our Group strategy and playing a vital role in a premium store, customer centricity is woven into our culture and in exchange we offer real career growth opportunities in a space where awesome work is rewarded. Isnxe2x80x99t it time to do something you love? Work with a purpose and take on a challenge like never before. When you join our team you can make an incredible difference to your customers and your co-workers. Wexe2x80x99re looking for boldness, enthusiasm and a lot of passion. /Responsibilities: You must know Vodacom Retail sales (Consumer/Enterprise) inside and out and youxe2x80x99re ready to make that next move to a leadership role like no other with a hands on Franchisee. In this space, you will manage talent, inspire your team and make sure every customer has a great experience. Itxe2x80x99s not easy but itxe2x80x99s the type of challenge that can make your career. Take a closer look at what the job entails:

• When it comes to the customer experience at your store, the onus is on you to ensure that every individual has an unforgettable visit and a tailor made solution for all their needs.
• You will guide your Team to build strong relationships with their customers, make expert recommendations and help onboard customers like a pro.
• We will look to you to hire, train and develop your team when required, making staff adjustments as needed (plus minus 20 staff). This includes Time management - rostering, managing late coming and poor punctuality, Staff uniforms, behaviour and attire as well as ensuring they adhering to all company policies and procedures.
• You will also ensure that your store exceeds sales goals and that means overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives eg promotions, daily and weekly incentives, all sales and products
• Manage Stock, Devices and accessories daily and weekly. Manage faulty stock and reduce redundancy.
• Admin - managing all paperwork via admin clerks to ensure compliance to Vodacom and internal Business rules, prevent fraud, manage repairs and loan phones, deal matches, base management and items owing to customer.
• Along the way you will stay current on all our technology so that you can be an expert for your team and your customers
• Marketing - arranging aggressive promotions weekly to drive sales into store, Mall and staff social media updates, Finding branding opportunities, product launches and mall promotions, schools and high traffic areas which includes out of the mall Promos and activations. OWN your mall and area.
• Supplier and manufacturer relationships - managing visits of manufacturers and suppliers to ensure you maintain dummy/live devices and always keeping your team ahead of our game.
• Managing external fiber, and new product canvassers
• Finally you will make sure your store presentation always looks its best- Merchandising, shop fittings and equipment.

Qualifications This is the big leagues. Youxe2x80x99ve got a lot of responsibility and people looking to you for guidance and leadership. Ready to bring it On? Good! Herexe2x80x99s a little more on what wexe2x80x99re looking for:

• You MUST have prior sales and Vodacom management experience as well as knowledge of mobile corporate/enterprise business sector.
• This includes previous consultative sales in consumer and enterprise technology, coupled with a demonstrated record of high achievement
• Youxe2x80x99ve also got experience in operational, financial and performance management, having previously managed site profit and loss
• Youxe2x80x99ve also got a unique ability to lead, develop and coach people to deliver great results
• People who know you would say youxe2x80x99re an amazing communicator, both with customers and team mates.
• Youxe2x80x99ve got solid computer proficiency with advanced Excel and Vodacom systems knowledge (UCS, M2, C3D, VPP and Skyline)
• A high school degree is essential, while a Bachelorxe2x80x99s degree is preferred
• Be a trader and prepared to work retail hours and shifts.

Are you ready for this? So letxe2x80x99s talk about all the generous rewards we can offer for your outstanding work. Our compensation includes:

• Competitive base pay (negotiable based on experience) + unlimited commissions +/- R30000 to R100000 (BEST IN THE INDUSTRY GUARANTEED) + supplier incentives). Write your own salary cheque monthly
• Medical Aid & Retirement annuity after 1 year of service
• Serious growth potential for your career

HOURS: Shift A Monday to Saturday: 8am to 5:30pm Sunday and Public Holidays: 8.30am to 6.30pm Shift B Monday to Saturday: 11am to 8.30pm Sunday and Public Holidays: 8.30am to 6.30pm The Shifts rotate weekly - You work 1 week on shift A* and week on shift B* which changes every Monday. You get 1 day off a week which will be 3 week days and 1 Sunday a month with a week end off after probation (Sunday and Monday). Total of 5 days off a month This is the opportunity to do something special and be a leader with a company revolutionizing the Mobile industry. And we couldnxe2x80x99t do it without someone like you! So what do you say? Isnxe2x80x99t it time you explored what could become the career move of a lifetime? We invite you to apply today! Job Type: Full-time Salary: R10,000.00 - R15,000.00 per month COVID-19 considerations:
Face masks
Sanitising
Temperature screening
Perspex dividers
Daily fogging
Social dis Ability to commute/relocate:

• Sandton, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have your own reliable, roadworthy vehicle
• How many years of VODACOM STORE management experience do you have? (Deal breaker)
• How many years of Retail consumer and enterprise sales experience do you have? (Deal breaker)
• Are you familiar with all Vodacom Systems (M2, C3D, VPP, UCS, Skyline etc)
• How do you cope in a fast paced, continuously changing environment?
• Do you have a passion for technology and customer experience?
• Have you worked in a Vodacom management position before?

Experience:

• Microsoft advanced excel: 3 years (Preferred)

License/Certification:

• Code 08/10 drivers licence? (Required)