Job Description

Purpose of the Role

Strengthen the brand identity by creating, executing, and evolving visual design across all brand and customer/member-facing platforms. Deliver high-impact creative assets, ensure consistency, and collaborate with internal teams to support strategic business objectives.

Qualifications & Experience

Diploma or Degree in Graphic Design, Visual Communication, or related field Minimum

5 years' experience

in a graphic design role (creative agency or corporate environment) Experience designing for digital marketing, web, and social media Knowledge of print production, packaging design, and final artwork processes Experience working within structured brand systems and evolving visual identity guidelines

Bonus Skills:

Basic HTML/CSS, familiarity with UI/UX design principles, experience with Figma or Sketch

Key Skills & Knowledge

Expert in

Adobe Creative Suite (Photoshop, Illustrator, InDesign)

Strong conceptual thinking with the ability to turn ideas into compelling visuals Excellent command of layout, typography, colour, and branding principles Ability to lead, mentor, and provide creative direction Team-oriented with strong communication and leadership skills Strong interpersonal skills and confidence in creative discussions

Core Duties & Responsibilities

1. Design & Brand Management

Conceptualize, design, and execute visual content across print and digital platforms Oversee design projects ensuring alignment with brand guidelines Provide creative direction and mentorship to junior designers Maintain and evolve the brand's visual identity and style guide Stay current with industry trends and emerging techniques

2. Product & Packaging Design

Design packaging for new product launches and rebrands Create mock-ups and concepts during product ideation stages Work with photographers or direct shoots to produce high-quality imagery

3. Campaigns & Member Engagement

Design creative assets for launches, promotions, and themed campaigns Collaborate on training decks, guides, infographics, and event materials Manage multiple projects, ensuring high quality and meeting deadlines

4. Publications & Content Design

Design layouts for magazines, catalogues, and other Member-focused publications Enhance the visual experience of the Member Portal and other digital platforms

Leadership & Behavioural Skills

Attention to detail and commitment to quality Strong time management and ability to meet deadlines Self-starter with resilience and persistence Excellent communication and goal-setting ability Capable of mentoring and guiding others constructively

Core Competencies

Essential:

Developing expertise and continuously improving Upholding standards and acting with integrity Team working and collaboration Generating creative ideas Managing tasks methodically and meeting timescales

Important:

Exploring possibilities and challenging ideas Inviting feedback and empowering others Understanding people and valuing individuals Producing output efficiently and taking action

Performance Indicators (KPA/KPI)

KPIs will align with:

Company/Department Strategy Behavioural & Performance Expectations Continuous Improvement Initiatives
Job Type: Full-time

Work Location: In person