Job Description

Position : Virtual Assistant (Recruitment & Scheduling Support)
Work Hours (Client) : 6:00 AM - 2:00 PM CST (Central Standard Time)
Holidays : South Africa holidays
Pay Range : $1000 - $1500 USD/month (varies based on skill set and experience level)
Location of Search : South Africa
Company/Client Overview:
We are a home care agency franchise dedicated to providing high-quality care services. As we scale our operations, we are seeking a detail-oriented and proactive Virtual Assistant to support our recruitment and scheduling processes. The ideal candidate will help streamline our hiring workflow, ensuring a steady pipeline of qualified caregivers while minimizing administrative bottlenecks.
Duties and Responsibilities:
Scheduling Support (70%):

• Monitor and manage scheduling changes within our CRM system.
• Coordinate with caregivers and the Operations Manager to ensure proper staffing coverage.
• Assist in maintaining an efficient schedule for caregivers and avoid any scheduling conflicts.

Recruitment Support (30%):

• Manage and update the Applicant Tracking System (APD) to ensure accurate candidate records.
• Conduct initial phone screenings to assess candidate qualifications.
• Schedule interviews with the Operations Manager and handle interview coordination.
• Assist in recruitment efforts, including sourcing and following up with candidates.

Support Function:

• Take down tickets from team members, clients, or caregivers and lodge them to the Operations team for resolution.
• Assist with light social media and SEO tasks to improve brand visibility (lower priority).
• Provide general administrative support related to recruitment and scheduling.

Minimum Requirements:
Required Qualifications:

• Prior experience as a Virtual Assistant, Recruitment Coordinator, or similar administrative role.
• Strong communication skills, both written and verbal, with the ability to interact effectively across different time zones and cultures.
• Familiarity with applicant tracking systems (APD or similar) and scheduling CRMs.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• 5+ years of experience in recruitment, scheduling, or a related field.
• Proficiency in English
• Strong organizational skills and attention to detail.

Preferred Skills:

• Experience in the home care, healthcare, or service-based industries.
• Knowledge of social media management and basic SEO strategies.
• Tech-savvy with the ability to quickly learn and navigate new tools and systems.

Benefits:

• Competitive salary within the stated range.
• Opportunity to work with a growing home care agency franchise.
• Remote work from South Africa.
• SA holidays observed.
• 2 weeks Paid Time Off (PTO).