Job Description

Closing Date: 2026-03-11
Job Type: Permanent
Job Level: Skilled
Experience: Between 3 - 5 Years
EE/AA: No
Summary
Our client, an ever-growing and reputable Animal Hospital, is seeking a dedicated, skilled, and knowledgeable Veterinary Receptionist to join their compassionate team. This thriving practice is known for its high standards of care and its warm, supportive environment, making it an ideal opportunity for someone who excels in client service and enjoys being at the heart of a busy veterinary practice.
The successful candidate will be a professional, organised individual with excellent communication skills and the ability to remain calm and friendly in a fast-paced setting. Experience in a similar role is essential, as the position requires confidence in handling client interactions, appointment scheduling, and front-of-house operations.
The practice offers a collaborative team of experienced professionals who value quality care, teamwork, and continuous growth. Salary will be based on experience.
Those who are passionate about animals, enjoy working with people, and thrive in a supportive clinical environment are encouraged to apply.
Apply online or contact amanda@optivet.co.za.
Description

• Greet and assist clients with a welcoming smile
• Manage phone calls, appointment scheduling, and follow-ups
• Maintain accurate patient records
• Coordinate with veterinary staff to ensure smooth operations
• Handle payments and financial transactions
• Provide exceptional customer service to pet owners
• Keep the reception area clean and organised

Minimum Requirements

• Previous experience as a veterinary receptionist is essential
• A passion for animals and their well-being
• Excellent communication skills and a sparkling, friendly personality
• Strong organisational and multitasking abilities
• Ability to work in a fast-paced environment
• Computer proficiency
• Flexibility to work varying shifts

Skills Required