Job Description

Closing Date: 2025-11-16
Job Type: Permanent
Job Level: Junior
Experience: Between 3 - 5 Years
EE/AA: No
Summary
A well-established and reputable Small Animal Practice in the Lowveld is looking for a Veterinary Receptionist extraordinaire to join their team from November, as one of their valued receptionists embarks on an exciting new chapter abroad.
This role is far more than a desk job - it is the heartbeat of the practice. The receptionist is the first warm welcome, the reassuring voice on the phone, and the steady hand that keeps the day running smoothly. Every client interaction, from arrival to farewell, shapes the compassionate and professional care the practice is known for.
The Ideal Candidate Will Be:

• A confident communicator who enjoys meaningful interactions with pet owners.
• Calm, approachable, and composed under pressure.
• Highly organised, with the ability to juggle scheduling, administration, and the occasional furry cuddle.
• Compassionate and animal-loving, appreciating that every paw print matters.
• Experienced in a veterinary or healthcare setting (advantageous, though not essential with the right attitude and energy).

What's On Offer?

• A supportive, close-knit team environment.
• The opportunity to be part of a practice that values both client care and animal welfare.
• A rewarding role with scope for professional growth and daily fulfillment.
• For those who go the extra mile - for both pets and people - this is an opportunity to truly make a difference.

To apply, send your CV to amanda@optivet.co.za or apply online.
Every smile, every tail wag, every moment counts - be part of something meaningful.
Description

• Greet and assist clients with a welcoming smile
• Manage phone calls, appointment scheduling, and follow-ups
• Maintain accurate patient records
• Coordinate with veterinary staff to ensure smooth operations
• Handle payments and financial transactions
• Provide exceptional customer service to pet owners
• Keep the reception area clean and organised

Minimum Requirements

• Previous experience as a veterinary receptionist is essential
• A passion for animals and their well-being
• Excellent communication skills and a sparkling, friendly personality
• Strong organisational and multitasking abilities
• Ability to work in a fast-paced environment
• Computer proficiency
• Flexibility to work varying shifts

Skills Required