Job Description

Closing Date: 2025-10-09
Job Type: Permanent
Job Level: Skilled
Experience: Between 3 - 5 Years
EE/AA: No
Summary
Veterinary Receptionist - Where Passion Meets Purpose!
Our client, a reputable and well-established private Small Animal Practice located in the heart of Sandton, is seeking a Veterinary Receptionist extraordinaire--someone who embodies warmth, professionalism, and a genuine love for animals.
This position is more than just a desk job--it's the heartbeat of the practice. From the moment clients walk through the door to the final farewell, the receptionist sets the tone for compassionate, efficient, and memorable care.
The Ideal Candidate Will Be:

• A confident communicator who thrives on meaningful interactions with pet parents.
• Calm and collected, even when the schedule is full and the phones are ringing.
• Exceptionally organised with the ability to multitask--scheduling appointments, handling administrative duties, and giving a belly rub or two along the way.
• Empathetic and animal-loving, understanding that every tail wag and soft meow matters.
• Experienced in a veterinary or healthcare setting (advantageous, but not essential if you've got the heart and hustle!).

What's On Offer:

• A supportive, tight-knit team culture
• The chance to be part of a practice that truly values animal welfare and client service
• An opportunity to grow your skills in a rewarding and fulfilling role

If you believe in going the extra mile--for both pets and people--this could be the perfect fit for you!
To apply, send your CV to Amanda@optivet.co.za or complete the online application via our website.
Be part of something meaningful. Every smile, every tail wag, every moment counts.
Description

• Greet and assist clients with a welcoming smile
• Manage phone calls, appointment scheduling, and follow-ups
• Maintain accurate patient records
• Coordinate with veterinary staff to ensure smooth operations
• Handle payments and financial transactions
• Provide exceptional customer service to pet owners
• Keep the reception area clean and organised

Minimum Requirements

• Greeting clients and their pets with warmth and professionalism
• Managing phone calls, emails, and appointment bookings
• Supporting the clinical team with admin and client communication
• Ensuring a tidy, welcoming reception area
• Maintaining patient records with accuracy and confidentiality