Job Description

ROLE PURPOSE

Responsible for effective engagement with Admin & Technical Utility Service Providers to ensure efficient query and dispute resolutions, timeous opening and termination of utility accounts. Sourcing key information from Utility Service Providers and other key stakeholders and disseminating it to rest of the Business. Closing out utility transfer between the Stakeholders.

MAIN OUTPUTS

Implement equipment service specifications in accordance with Client and Company requirements Key stakeholder relations management (Utility Service Suppliers, MTN, IHS etc.) Utility query and dispute resolutions. Resonsible for the preparation of the Project Plan & Overlooking the end-to-end project process & reporting. Billing File / Invoicing. New utility account applications and coordinating requests for payments of deposit, connection fee etc. Query resolution. Coordinating and management of technical team requirements (Meter readings, COC's, circuit breaker assessments, upgrades, repairs etc.) Maintain progress tracker, supplier and client activity reports and other related documents & reports. Professional liaison with internal departments, clients & external bodies. Project milestone tracker. Task & Performance Management. Training & Development.

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:Matric (Senior Certificate) At least an N6 in Electrical or Mechanical Engineering, Finance, Facilities or Project management qualification or studying towards Valid SA driver's license At least 2 years relevant experience in a utility's environment, preferably municipal environment / interacting with Utility Service Providers (Municipalities/ Eskom and landlords), managing utility infrastructure, and compliance and audit readiness Computer literacy with sufficient knowledge of MS Office software. (Specifically, MS Outlook, MS Word and strong MS Excel) Sound Electrical background

FUNDAMENTAL COMPETENCIES

Personal impact/ persuasiveness Organized Stress tolerance Accuracy Energetic/ Driver/ Self-starter/Perseverance Initiative / Proactivity Result orientated/Accountability Delegation Stakeholder relationship management Time management Report writing skills Project management Organizational ability Conflict Management Decision Making Planning ability Problem solving Customer / Client Focus Analytical Relationship building Listening Team player Email & Telephone Etiquette * Oral & Written Communication