Job Description

Administrative & Communication Management|Manage all incoming and outgoing correspondence, including emails, mail, and internal memos Maintain an organized filing system (digital and physical) for store records, policies, and contracts Coordinate and schedule meetings, appointments, and training sessions for staff and management Prepare operational reports, performance summaries, and administrative documentation as required by the Store Manager.

Staff Administration and Financial Support|Manage staff payroll documentation, including processing accurate timesheets for submission to the central payroll department Provide administrative support for the employee lifecycle, including basic staff record maintenance, onboarding paperwork, and uniform management Process and reconcile store finances, including tracking invoices, expense reports. Liaise with vendors and suppliers regarding outstanding payments or billing inquiries.

Operational Coordination and Oversight|Monitor and maintain office and store supply inventory, placing orders as needed to prevent shortages. Coordinate basic store maintenance and repairs with external service providers (e.g., cleaning, equipment service) as directed by the manager. Support the Store Manager in creating and distributing weekly staff schedules. Ensure compliance documentation (e.g., safety checklists, permits) is up-to-date and readily available. Head up Stock takes and processes Ensure deadlines are met.



1 year experience in retail or departmental store|1|Essential / Minimum||

Grade 12/NQF level 4

Communication skills (verbal & written)

Attention to detail

Customer Service Skills

Teamwork

Problem solving skills