Job Description

UK Client Support & Admin Assistant - Remote (Full Time)

R30,000-R35,000/month depending on experience
Monday to Friday, 9am-5pm UK time | Fully remote from South Africa

About the Role

We're looking for a full-time support and admin assistant to join our small UK-based team, working remotely from South Africa. This is a long-term role focused on email-based client support, admin, and order processing.

You'll be the main point of contact for UK-based clients, handling emails, calls, and order queries, and working closely with our UK team to make sure everything runs smoothly.

The role suits someone who enjoys structure and routine, takes pride in staying organised, and is confident communicating clearly and professionally with UK clients.

If you're proactive, methodical and thrive in a role where the details matter, you'll be a good fit.

Key Responsibilities

Responding to client emails and phone calls in a clear, professional tone Processing incoming orders and updating our systems Coordinating dispatches with our UK warehouse Managing a shared inbox and keeping tasks prioritised Updating client records and tracking order progress Noticing and flagging anything unusual Supporting the team with general admin

Who This Suits

You've got at least 3 years of admin or support experience You're confident communicating with UK clients and understand the tone You're fluent in English, written and spoken, with strong grammar You're naturally organised and get satisfaction from following a process You've got a quiet, dedicated space at home and work without distractions You already have reliable internet and a power backup (ideally an inverter & fibre) You take responsibility, don't need constant direction, and spot mistakes quickly

What You'll Get

R30,000-R35,000/month depending on experience Paid leave Annual pay review Performance-related bonus Structured, full-time hours Remote working with a supportive UK-based team
Job Type: Full-time

Pay: R30000,00 - R35000,00 per month

Work Location: Remote