Job Description

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Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful inxe2x81x83store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious selfxe2x81x83starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the allxe2x81x83round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
xe2x81x83 Effective verbal and written communication skills. Excellent interpersonal skills
xe2x81x83 Quality customer service skills. Skilled at winning people over
xe2x81x83 Results oriented, with high drive to meet objectives and standards
xe2x81x83 Pursue goals beyond what is required or expected of them
xe2x81x83 Senses others' development needs and bolsters their abilities
xe2x81x83 Anticipates, recognizes, and meets customers' needs
xe2x81x83 Handles difficult and tense customer service situations with diplomacy and tact
xe2x81x83 Guides the performance of others while holding them accountable
xe2x81x83 Cultivate and maintain extensive informal networks
xe2x81x83 Models team qualities like respect, helpfulness, and cooperation
xe2x81x83 High attention to detail and organisational skills
xe2x81x83 The ability to work autonomously and contribute to the team
xe2x81x83 Proactive and positive approach to work and tasks
xe2x81x83 Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge
xe2x81x83 Retail sales experience.
xe2x81x83 Teamleadership
xe2x81x83 degree of experience dependent on business/Store size.
xe2x81x83 Experience in strategic planning and execution
xe2x81x83 Ability to develop financial plans and manage resources
xe2x81x83 Working knowledge of a computerised system including email, Microsoft Excel