The overall objective of the Transport Logistics Supervisor role is to effectively manage and oversee the day to day (also nightshift) operations of the drivers within the unit. This includes the short term planning and scheduling of daily operations. This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries etc. in order to deliver exceptional service within clients' SLA.
Preference will be given to candidates with side tipper experience for coal hauling
Responsibilities:
Client Service:
Service Culture - Deliver within SLA
Client Relationship Management - Daily client interactions on the frontline.
Solve challenges and queries to reduce complaints.
Operational Execution:
Oversee and manage own fleet of vehicles
Manage Scheduled maintenance of trucks
Manage andminitor breakdowns
Weekly checks
Services
Washbay and Workshop supervision during nightshift
Manage diesel consumption
Trip management:
Load trips onto inhouse application
Manage and schedule drivers' working hours
Route planning
Oversee successful loading of goods at clients with all relevant paperwork
Planning and scheduling the overs (old order incomplete from last loading cycle with new orders received)
Prepare and submit daily operational stats
Prepare and submit weekly operational stats
Prepare, analyse and submit monthly operational stats
Operational Efficiencies:
Work with team of drivers to deliver operational efficiencies
Delivery of superior quality customer experiences within SLA
Fleet management
Staff Management:
Management of drivers performance, i.e. weekly monitoring of their consumption per km, daily debrief and weekly reports indicating outliers;
Driver PDP and licenses
Manage drivers' leave and overtime (update daily)
Teamwork
Support effective teamwork within depot/branch.
Qualifications and Experience
:
Matric
Computer Literacy (MS Office, Outlook)
Advanced Studies (Tertiary Diploma/Degree) advantageous
3-5 Years' experience in transport environment.
Specific COAL hauling side tipper industry experience beneficial.
Experience in Route Planning and Scheduling
Personal Qualities:
Experience in Route Planning and Scheduling.
Excellent administrative skills
Excellent communications skills
Be able to work in a team
Candidate must be diligent and time competent in order to meet deadlines
Must be able to function under pressure and be customer service focused
Must have above average flair for accuracy and numbers
Be willing to grow in other areas of the business
Be willing and able to perform multiple tasks and have the ability to demonstrate initiative
Must be honest, reliable and trustworthy with integrity
Be willing to work flexible hours and be prepared to perform duties on weekends and public holidays
Requirement - must have own transport
Job Type: Full-time
Pay: R12000,00 - R20000,00 per month
Work Location: In person
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