Deutsche Post DHL Group is the world's leading logistics and mail company.
We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our Customers, but for every member of our Group too.
At DHL Supply Chain South Africa, we're looking for...
Vacancy
CCT Controller
Role Outline
The CCT Controller will be responsible for managing and co-ordinating the movement of goods and vehicles/trucks to ensure timely, sale and efficient delivery by executing the planning in an end-to-end process - e.g. from loading to offloading. The role ensures and executes the efficient flow of goods, and provides operational support to drivers, clients, and internal stakeholders to maintain service excellence.
Key Responsibilities
Regularly monitor and report on key performance indicators such as cost per mile, load-to-truck ratio, and driver efficiency
Monitor the status of shipments and truckloads in transit to ensure they arrive on time and provide status updates to customers
Transport Planning& Coordination
Executes planning and scheduling vehicles/ trucks for local deliveries
Track shipments in real-time to ensure on-time delivery
Capture and verify transport data on the system (e.g. trip sheets, PODs, fuel usage)
Support adherence to company transport policies, SOPs and safety standards
Report and document incidents and accidents
Communicate with drivers regarding schedules, documentation, and operational updates
Liaise with internal departments (Finance, Warehousing) and external service providers
Provide support to clients on queries
On-time departure and delivery rate
Maintain and update the Combined Load Register daily to ensure accurate tracking of loads
Provide assistance during leave periods, ensuring responsibilities are managed effectively
Due to the nature of the role, the individual may be required to work outside of normal operating hours as and when business needs arise
Qualifications
Matric
Degree/ Diploma in Logistics/ Transport Management(advantageous)
Experience
1-3 years experience in transport/ logistics environment
Computer literacy (MS Office, transport management systems)
Good analytical and numerical skills
Skills/Competencies
Ability to work under pressure
Attention to detail
Dedicated to service excellence
Apply logical thinking
Reliability
Self-disciplined and organized
Languages
English
* At least 1 other language - Desirable
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