Job Description

AFGRI Equipment is seeking a hands-on Training & Development Facilitator who lives and breathes our branch operations, administrative workflows, parts supply chain and workshop processes. You'll embed our Control Matrix, drive system adoption and uplift administrative excellence across a network of 40+ branches.

Minimum Requirements

Minimum 5 years experience within AFGRI Equipment environment--hands-on admin roles preferred. Demonstrable mastery of AFGRI's Equip, workshop management tools, parts ordering systems and Control Matrix standards. Proficient in adult-learning methodologies (ADDIE/Kirkpatrick) and e-learning authoring tools Excellent stakeholder management--collaborate with branch, IT, Continuous Improvement, SHEQ and senior leadership. Exceptional facilitation and presentation skills with the ability to simplify complex processes for all skill levels. Willingness to travel nationally and work flexible hours when required. Fluent in English and Afrikaans is an advantage.

Key Responsibilities

Collaborate with Operations and Branch Managers to map "as-is" vs. "to-be" administrative and parts workflows (order-to-cash, inventory replenishment, warranty claims) and design job aids, SOPs and quick-reference guides. Develop and deliver blended learning solutions (classroom, virtual, e-learning modules in Articulate 360/Captivate) covering AFGRI systems, and Control Matrix compliance. Conduct on-site audits and one-on-one coaching in real-time, using process-gap analysis and root-cause techniques to reduce administrative errors and drive SLA compliance. Partner with IT and Continuous Improvement teams during system roll-outs, upgrades or new module deployments; draft release-notes, update training playbooks and execute mock-scenarios. Track trainee performance via our LMS dashboards, analyse time-to-competency, and iterate programmes based on feedback loops. Provide monthly rolling reports on branch adoption rates, compliance variances, recurring exceptions and improvement roadmaps to senior leadership.





This role is your platform to shape our operational discipline, embed best-practice controls and mentor branch teams into high-performing units. Preference will be given to internal candidates with proven system mastery and leadership potential.

Closing Date: 22 July 2025

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRI's Employment Equity Policy.




Applicants are informed that in order to consider any application for employment, we will have to process your personal information.






A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner.




In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the

HR Processing Notice

, which can be

accessed and viewed on the AFGRI Group website, https://www.agh.co.za/which HR Processing Notice we request you kindly download and read.