Job Description

Training, Development & CIF Specialist SSA & ZA
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Responsible for the implementation of Talent Management processes and initiatives to attract, select, integrate, engage and retain people within the organization in line with business needs, Talent Management strategy, and current legislation. Responsible for the development and implementation of Skills Development Agenda, with CIF Support in SSA..
DHL Global Forwarding has an opening for a Training, Development & CIF Specialist SSA & ZA in Johannesburg, South Africa . Join us in connecting people and improving lives!
In this Training, Development & CIF Specialist SSA &ZA Position
Certified

• Champion the Certified agenda with main focus on ZA, MZ, ZM & AO
• Develop a CIF roll out plan considering global priorities and country development requirements develop a CIF roll out plan considering global priorities and country development requirements.
• Accountable for planning CIF modules as per country needs and global priorities
• Support SSA as a key contact person for reporting and stakeholder management.
• Mentor and oversee existing and new Champions in SSA in addition to supporting the West and East Africa Country Champions develop sustainability plans.
• Ensure delivery performance of CIF facilitators is managed and consistent.
• Adheres to and champions the global standard for all Certified deployment at all times.
• Ensure the quality delivery of the Certified and Learning agendas across all BUs and Functions

Learning & Development

• Accountable for formulation, communication, and deployment of ZA Learning agenda - in particular the soft skills curriculum and training catalogue as relevant for ZA
• Working in partnership with senior stakeholders in ZA and prepare and provide regular Training dashboards, training data management and analysis and reporting to enable effective tracking of Learning and Development initiatives.
• Develop an implementation plan of additional high quality learning modules as required that link to tangible ROI
• Support and sustain Culture Change by applying communications and change management tactics.
• Deploy the MEA Learning agenda (Learn & Grow) with KPIs defined and met.
• Measure learning effectiveness and collaborate with the Learn and Grow team and manager to devise and implement improvement interventions.
• Support projects for continuous improvement in learning practice as a key member of the Learn & Grow working group.
• Develop line manager capability to identify learning and development needs and compile effective Individual Development Plans.
• Ensure identified training in Individual Development Plan is relevant with individual job requirements.
• Source and manage external training providers to meet Training requirements.
• Manage and oversee the implementation of self-funded learnerships, internships, skills programmes, specific business compliance learning and refreshers in alignment with WSP, TETA and business requirements.
• Oversee the compilation and submission of WSP ATR on an annual basis and ensure maximum claim back of mandatory grant funding.
• Represent Skills Development in appropriate learning and EE forums and respond to needs and requirements emanating from this.
• Generate BBBEE reporting requirements for skills development.
• Learning and Development Records Management. Ensure all Training related databases are accurately created and maintained.

Talent

• Implement talent management initiatives, programs, processes and tools to educate, motivate and engage employees across levels within ZA and SSA.
• Prepare and provide regular talent dashboards, data management and analysis and reporting to enable effective tracking of Talent initiatives.
• Support preparation and facilitation Employee Development Reviews and dialogues with Business Managers in ZA.
• Execute succession planning tools and processes by identifying critical roles, destination roles, analyzing succession pipelines, etc.
• Roll out career development paths for high potentials and implement Individual Development Plans (IDPs) to all employees.
• Assist employees in identifying career paths, roles and appropriate development plans to enable them to attain their career goals and aspirations.
• Design and coordinate HR marketing/employer branding activities (e.g., trade fairs, benchmarking of employer attractiveness) for ZA and SSA.
• Contribute to process improvements and resolve issues related to talent processes, its applications and data analytics.
• Manage and facilitate ZA and SSA Talent Management Projects (ie, STEP, etc).

Now, here is what we need from you!

• Hands on experience in majority of core HR areas: Talent, L&D, Employee Engagement, Change Management & Organization Design
• Proven ability to establish credibility and ability to influence at senior levels
• Good facilitation background and skills
• Communication & influencing skills - ability to maintain credibility with Country Management stakeholders
• Ability to develop, deploy, and track success of CIF module roll out plans
• Ability to identify learning needs and devise / implement suggested learning plans to meet needs
• Ability to set up and monitor survey feedback and identify learning effectiveness trends and recommend intervention for continuous improvement
• Strong strategic orientation
• Strong analytical skills
• Strong results orientation
• Strong leadership and team building skills
• Masters the change management process
• Strong coaching and people development skills
• Strong program management skills
• Experience in leading meetings and facilitating training
• Very good organizational skills to manage multiple projects/deadlines
• Project management and strong working knowledge of DGF operational platforms.
• Bachelor's Degree in HR or equivalent.
• Minimum 8 years' experience in HR and Learning and Development.

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full-time employment upon successful completion of the program.

Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
#LI-MEA

Skills Required