Job Description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity and our vibrant colourful people working at Econo Foods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.
We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.
PURPOSE OF THE ROLE
Enhance performance and drive improvement in the Logistics department through identifying gaps, coaching in real-time, designing effective training solutions, facilitating learning, and measuring training impact.
KEY RESPONSIBILITIES

• Conduct regular observations of day-to-day processes within the Logistics department to identify performance gaps.

• Utilize a blended learning approach to determine appropriate training solutions for closing identified gaps, incorporating methods such as coaching, on-the-job learning, and formal training sessions.

• Provide real-time coaching and structured feedback whenever possible to facilitate immediate improvement.

• Design and develop learning materials, including one-point lessons or quick fix routines, based on identified learning needs, ensuring their relevance to the target group and applying adult learning principles.

• Create a comprehensive training plan for the successful implementation of the blended learning solutions.

• Develop pre- and post-assessments as well as evaluation forms to measure the impact of capability initiatives and learning interventions using the Kirkpatrick model, specifically focusing on Level 1 (reactionaries) and Level 2 (knowledge shift).

• Manage logistical arrangements for learning interventions to ensure an effective learning environment.

• Facilitate learning in a clear, coherent, and structured manner to maximize comprehension and retention.

• Support and plan for change projects within the Logistics department to ensure the desired behaviour change is achieved.

• Capture and record all training interventions and coaching sessions for future reference and evaluation purposes.

• Measure and report on the return on investment (ROI) for Level 1 and Level 2 evaluations, with Level 2 assessments specifically for formal interventions.

• Maintain an up-to-date learning plan, incorporating any necessary revisions or adjustments.

• Provide monthly reports on all conducted training sessions and planned future training initiatives.

QUALIFICATIONS & EXPERIENCE
Grade 12 (Matric) certificate or equivalent qualification.
Proven experience of at least 2 years in a similar position, with a preference for experience within the FMCG Retail industry.
ODETDP (occupationally directed education, training and development practitioner) Certification would be beneficial.
COMPETENCIES REQUIRED
Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
Friendly, helpful, confident yet humble, and able to work well in a team.
Ability to work in a highly competitive, fast-paced past and dynamic environment.
Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
Comprehensive knowledge of Microsoft.
Accuracy and attention to detail.
HOW TO APPLY
If you are passionate about this position and possess the skills and experience to excel in this role, we invite you to join our team. Interested candidates should submit their application through this application portal.
We look forward to reviewing your application and potentially welcoming you to the team.
CLOSING DATE
31 December 2025
Join us in shaping the future of Econo Foods!
By submitting your application, you are giving Econo Foods implicit consent to the storage and processing of your personal information. Econo Foods is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you not receive a response within 4 weeks of your application, please consider your application to be unsuccessful.

Skills Required