Trainer South Africa
Cape Town, WC, ZA, South Africa
Job Description
The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units.
Key responsibilities:
Training Delivery:
Conduct new starter training as well as refresher, up-skilling and cross skilling training;Assessment:
Assessments must be completed for all training events; Remedial support must be provided to all delegates prior to re-assessment;Administration:
Capture learner records in line with Ucademy requirements: Complete Annual Training Reports; Complete delegate attendance registers; Update operational skills matrix.Knowledge, skills and attributes required:
High proficiency in delivering impact training and facilitation; Strong planning, organizing and time management skills; High proficiency in verbal & written English; Strong communication and interpersonal skills; High attention to detail and accuracy; Exceptional administrative skills; The ability to work within a team; Self-motivated; Self-manageable; Strong customer service orientation Proactive.
Qualifications
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1+ years' experience in Insurance industry essential 1+ years' experience as a trainer; Training, coaching and mentoring experience; Train the Trainer, Accessor and Moderator (advantageous) Computer literacy at intermediate level (MS Office).
Additional Information
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Afternoon and night shifts - Monday to Sunday (rotational shifts)
Candidates are required to have fibre or live in a fibre enabled area.
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Job Detail
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Job IdJD1474482
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned