Trainer
Mount Edgecombe, ZN, ZA, South Africa
Job Description
International Call Group is seeking an experienced and motivated
Call Centre Trainer
to train, coach, and develop telesales agents to achieve performance targets and maintain high-quality standards.Key Responsibilities
Deliver
new hire and refresher training
for telesales agents Coach agents onsales techniques, objections handling, and product knowledge
Monitor agent performance and provideongoing feedback and support
Conductcall listening, role plays, and assessments
Work closely with Operations, QA, and Team Leaders to improve results Ensure training materials areup to date and aligned with campaign requirements
Proven telesales experience
Previous experience as a Sales Trainer
Minimum of 2 years' experience as a Trainer
in a call centre environment Strong communication and presentation skills Ability to motivate and develop agents Target-driven and results-focused Professional, confident, and organisedHow to Apply
Email your CV:
recruitment@icallgroup.comWhatsApp your CV to:
063 153 8097 Pleasestate clearly
that you are applying for theTrainer position
Job Type: Full-time
Work Location: In person
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Job Detail
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Job IdJD1628506
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMount Edgecombe, ZN, ZA, South Africa
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EducationNot mentioned