Job Description

Main Job Purpose
The TMC Manager is responsible for the traffic-engineering functions of the TMC supervises, assigns and reviews the work of operations staff, dispatch staff, and supervisors. He/she is actively responsible for all activities on the control room floor i.e., scheduling, activities, and personnel conduct on the control room floor in the TMC. You may be required to perform other duties and responsibilities within your capabilities during the course and scope of your employment.

Employment Specification
Education & Experience (minimum requirements to perform the job)
School : Minimum Grade 12 or Certificate or Diploma in a related field.
Post school: Certificate in Call Centre management/ or Traffic Engineering (will be advantageous)
Job related: MS Office (intermediate in PowerPoint, Excel, MS Word, and Microsoft Outlook) and. Experience: Minimum 3 yearsxe2x80x99 experience within a traffic control/ management, civil, electrical or traffic engineering, valid driverxe2x80x99s license.

A.
Required competencies to meet the job outcomes.

Working knowledge of BCEA.

Attention to detail.

Team orientated.

Assertiveness.

Good people skills.

Analytical skills.

Presentation skills.

Negotiation skills .
B.
Physical Demands and Work Environment.

Attend team safety toolbox briefing/ talk at the commencement of every shift and/ or specific/ unique task.

Ensure appropriate PPE is used and in good condition in order to perform specific tasks/ working conditions.

Identify and report any SHE incident/ accidents immediately as per the SHE system.

Identify and report unsafe conditions that could lead to unsafe working conditions and/ or environment harm immediately.
2

Monitor and identify work practices to ensure work is performed in accordance with relevant HSE working procedures/ work instructions.

Monitor housekeeping and ensure HSE standards are maintained.

Performs tasks assigned in terms of the SHE system.

Ensures no cash, gifts, etc are accepted for personal favours.
C.
Essential Duties and Responsibilities.

Traffic engineering functions of TMC.

Supervision of TMC staff.

Review of TMC work for the various TMC staff.

Ensure regular, progressive, and level-appropriate training and supervision of staff.

Scheduling (roster), activities, and personnel conduct within the TMC floor.

Encouraging teamwork.

Development of professional skills set.

Motivate Staff

Deal with external Stakeholders (law enforcement)

Ensure and coordinate the TMC Operations i.e. daily, weekly and monthly such as:
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Daily shift Roster
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Daily KPI spreadsheet
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Dispatchers KPI spreadsheet
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Monthly Progress Report
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Monthly Operations Report
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Monthly OHS Report, (Inspection, First Aid, Fire Extinguisherxe2x80x99s, Access Report)
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METRO RIMS Steering Committee (Chairperson)
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Winelands RIMS Steering Committee
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Overberg RIMS Steering Committee
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RIMS Provincial Coordinating and Advisory Committee (Vice-Chair)
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RIMS National Technical Committee

Ensure and coordinate the TMC Performance Management.

Ensure that troubleshooting takes place for various TMC equipment devices (i.e. Cameraxe2x80x99s, VMSes etc).

Monthly Operation, Stakeholders, Debriefing sessions & Monthly Technical Meeting.

Swift Recruitment