Job Description

Closing Date 2023/08/11
Reference Number MMH230807-5
Job Title Test Analyst
Position Type Permanent
Role Family Information Technology
Cluster Metropolitan Life
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Western Cape
Location - Town / City Cape Town
Introduction

Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

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Role Purpose

To ensure that the software implemented by the team meets the functional and non-functional business requirements and is of high quality. Together with your teamxe2x80x99s input create and prioritize regression test suites that can be automated. Assist the test community with the implementation or maintaining of test processes. Mentor juniors in the team and the test community.
Requirements

• Degree or Diploma in Information Technology (i.e. Computer Science; Informatics; etc.) or relevant Diploma

• 3+ years software testing experience

• Experience on test management tools

• Exposure to an agile working environment - Scrum, XP, TDD, Kanban, SAFe

• Experience in writing MongoDB, Oracle, and MS SQL queries will be advantageous

• API testing xe2x80x93 Postman, JMeter or any API testing tool

Duties & Responsibilities

INTERNAL PROCESS:

• Ensure that the correct testing standards and processes are followed

• Take accountability for the correct functioning of the key activities within this area as per agreed standards

• Take responsibility for all phases of testing activities within the team

• Contribute to the organisational goals by ensuring that quality business systems are implemented through test execution

• Help establish and maintain an end-to-end test regression pack in your team

• Manage effectiveness of testing processes

CLIENT SERVICES:

• Provide authoritative, expertise and advice to clients and stakeholders

• Build and maintain relationships with clients and internal and external stakeholders

• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed

• Make recommendations to improve client service and fair treatment of clients within area of responsibility

• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

PEOPLE:

• Develop and maintain productive and collaborative working relationships with peers and stakeholders

• Positively influence and participate in change initiatives

• Continuously develop own expertise in terms of professional, industry and legislation knowledge

• Contribute to continuous innovation through the development, sharing and implementation of new ideas

• Take ownership for driving career development

• Help in mentoring testers

• Encourage innovation, change agility and collaboration within the team

FINANCE:

• Identify solutions to enhance cost effectiveness and increase operational efficiency

• Manage financial and other company resources under your control with due respect

• Project management/progress tracking of test automation projects

Competencies

Business Acumen: Understands how the business operates, what the key issues and risks that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

Client/Stakeholder Commitment: Anticipates, meets and exceeds clientxe2x80x99s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.

Drive for Results: Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

Leads Change and Innovation: Actively leads change, does what is right for the business and drives continuous improvement through innovation.

Motivating and Inspiring Team: Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, and empowerment in others and encouraging them to contribute to the best of their ability.

Collaboration: Prioritises the business interests of MMH and invests in the success of the group by aligning effort across divisions.

Impact and Influence: Persuades, convinces, influences and inspires others, both within MMH and externally to win support, loyalty and gain commitment to the purpose of MMH.

Self-Awareness and Insight: Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.

Diversity and Inclusiveness: Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Growing Talent: Takes responsibility for own development; and actively mentors, coaches and develops talent in others. Builds leadership bench strength for MMH by providing opportunities and experiences to develop skills, competencies and business knowledge

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan